Hello Tankers!
We understand that some of you have been having issues on the Xbox 360 with getting a Hard Freeze causing you to restart your console. We have our top guys investigating this issue and working to resolve it as soon as we can. We have been gathering information from those of you who are affected and with all of your help we have been narrowing down the cause. Thank you for all the information you've been giving us!
As a temporary solution for those who have very frequent freezes, you can change your Xbox360 Privacy Settings to block Voice/Text communications. We have had a few players test this temporary solution over the past 2 days and it appears to prevent the freeze from happening. We know this is not ideal as communicating with your friends and teammate is a big part of the game so we only recommend you do this if you have frequent issues. Again, this is only for the issue on Xbox 360.
Steps on how to change your Xbox 360 Privacy Settings to block Voice/Text Communications.
Step 1: Go to your Xbox Dashboard
Step 2: Go to your Settings Tab
Step 3: Go to Privacy
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Step 4: Select "Customize" and press "A"
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Step 5: Select "Change Settings" and press "A"
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Step 6: Select "Voice and Text" and press "A"
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Step 7: Select "Blocked" and press "A"
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Step 8: Press "B" once, select Save and Exit and press "A"
Please let us know if this has worked for you and we will continue to do our best to resolve this issue. We appreciate your patience!
Thank you,
- Wargaming Team