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Xbox 360 Freeze Temporary Solution


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MaxChaos24 #1 Posted 19 September 2015 - 12:36 AM

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Hello Tankers!

 

We understand that some of you have been having issues on the Xbox 360 with getting a Hard Freeze causing you to restart your console. We have our top guys investigating this issue and working to resolve it as soon as we can. We have been gathering information from those of you who are affected and with all of your help we have been narrowing down the cause. Thank you for all the information you've been giving us!

 

As a temporary solution for those who have very frequent freezes, you can change your Xbox360  Privacy Settings to block Voice/Text communications. We have had a few players test this temporary solution over the past 2 days and it appears to prevent the freeze from happening. We know this is not ideal as communicating with your friends and teammate is a big part of the game so we only recommend you do this if you have frequent issues. Again, this is only for the issue on Xbox 360.

 

Steps on how to change your Xbox 360 Privacy Settings to block Voice/Text Communications.

Step 1: Go to your Xbox Dashboard

Step 2: Go to your Settings Tab

Step 3: Go to Privacy

Spoiler

Step 4: Select "Customize" and press "A"

Spoiler

 Step 5: Select "Change Settings" and press "A"

Spoiler

Step 6: Select "Voice and Text" and press "A"

Spoiler

Step 7: Select "Blocked" and press "A"

Spoiler

Step 8: Press "B" once, select Save and Exit and press "A"

 

Please let us know if this has worked for you and we will continue to do our best to resolve this issue. We appreciate your patience!

 

Thank you, 

- Wargaming Team



Veinous Maximus #2 Posted 19 September 2015 - 02:25 AM

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I haven't froze since I stopped turning on my mic...... Same effect I guess thanks Max. At least we know you guys seem to be onto some cause

 



KaiserVonKrieg #3 Posted 19 September 2015 - 02:57 AM

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I'll test this out tomorrow which will be perfect since I will be doing the solo Tier 8 Heavy Competition all day.

SkillfulTurtl3 #4 Posted 19 September 2015 - 06:37 PM

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Just tried this and it has not worked for me....... 4 games ok and then 3 freezes in a row (2 mid game, and one on exit to garage)...  at least I could not hear the curses from the rest of the team !

JoeDaFrogman #5 Posted 19 September 2015 - 08:18 PM

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View PostMaxChaos24, on 18 September 2015 - 07:36 PM, said:

Hello Tankers!

 

We understand that some of you have been having issues on the Xbox 360 with getting a Hard Freeze causing you to restart your console. We have our top guys investigating this issue and working to resolve it as soon as we can. We have been gathering information from those of you who are affected and with all of your help we have been narrowing down the cause. Thank you for all the information you've been giving us!

 

As a temporary solution for those who have very frequent freezes, you can change your Xbox360  Privacy Settings to block Voice/Text communications. We have had a few players test this temporary solution over the past 2 days and it appears to prevent the freeze from happening. We know this is not ideal as communicating with your friends and teammate is a big part of the game so we only recommend you do this if you have frequent issues. Again, this is only for the issue on Xbox 360.

 

Steps on how to change your Xbox 360 Privacy Settings to block Voice/Text Communications.

Step 1: Go to your Xbox Dashboard

Step 2: Go to your Settings Tab

Step 3: Go to Privacy

Spoiler

Step 4: Select "Customize" and press "A"

Spoiler

 Step 5: Select "Change Settings" and press "A"

Spoiler

Step 6: Select "Voice and Text" and press "A"

Spoiler

Step 7: Select "Blocked" and press "A"

Spoiler

Step 8: Press "B" once, select Save and Exit and press "A"

 

Please let us know if this has worked for you and we will continue to do our best to resolve this issue. We appreciate your patience!

 

Thank you, 

- Wargaming Team

 

Can you please help me?  My settings are not like this and yet I still don't freeze on the 360.   I really want to experience the joys of having the game freeze so I can be part of the in crowd.

 


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WCS WettestAtom #6 Posted 19 September 2015 - 09:36 PM

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View PostJoeDaFrogman, on 19 September 2015 - 08:18 PM, said:

 

Can you please help me?  My settings are not like this and yet I still don't freeze on the 360.   I really want to experience the joys of having the game freeze so I can be part of the in crowd.

 

 

LOL !! nothing like a good freeze to be one of the crowd:)))

xTIN CAN SAILOR #7 Posted 21 September 2015 - 06:52 AM

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This is working so far, but I hate not being able to communicate at all. 

 



SILVERFISHX #8 Posted 21 September 2015 - 01:29 PM

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Aaaargh!    Really?  I have to choose between freeze locks and playing without comm? 

 

Thanks for working on the issue, WGA, **seriously**, but I'm gonna play until lock and then go back to Forza 4 again.  I have started to relearn how to drive and have already overcome the instinct to use the "turret" on my cars.  Remembering not to bash the opponents is coming along, too.



JoeDaFrogman #9 Posted 21 September 2015 - 01:53 PM

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View PostSILVERFISHX, on 21 September 2015 - 08:29 AM, said:

Thanks for working on the issue, WGA, **seriously**, but I'm gonna play until lock and then go back to Forza 4 again.  I have started to relearn how to drive and have already overcome the instinct to use the "turret" on my cars.  Remembering not to bash the opponents is coming along, too.

lol... that's pretty damned funny...   I tend to also have issues with not hitting other cars in Forza(old, Forza 3 for me!) even long before WoT...


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sly couger #10 Posted 21 September 2015 - 02:33 PM

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try my thread" 360 crash fix " different to above 150+ games since not missed a beat and i have changed my comms back to normal .give it a go and post how you get on

 



DStegCat #11 Posted 21 September 2015 - 02:34 PM

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How well known is this as a cause? 

I froze when someone sent me a party request over the weekend.  Request was from the light on the other team.

 

Could you freeze the red team by sending them chat / party requests?  If so this has the potential for abuse.


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JoeDaFrogman #12 Posted 21 September 2015 - 03:06 PM

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View Postsly couger, on 21 September 2015 - 09:33 AM, said:

try my thread" 360 crash fix " different to above 150+ games since not missed a beat and i have changed my comms back to normal .give it a go and post how you get on

 

 

I have been told by someone much more knowledgable than myself that there is no chance that this will fix anything for anyone and is a waste of time.  :amazed:   I don't believe that this actually worked for you as according to some, it's just not possible.

 

Spoiler

 


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Shadow puppets are illogical, inflexible, and totalitarian.   Most people don't know this because the shadow puppets live in the shadows meddling in others lives usually without reason.   Even worse, they are hypocrites who allow no dissension to their tactics.


JoeDaFrogman #13 Posted 21 September 2015 - 03:08 PM

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View PostDStegCat, on 21 September 2015 - 09:34 AM, said:

How well known is this as a cause? 

I froze when someone sent me a party request over the weekend.  Request was from the light on the other team.

 

Could you freeze the red team by sending them chat / party requests?  If so this has the potential for abuse.

While I don't say it's impossible, I get party request/platoon requests on the 360 quite frequently and have frozen just once in WoT since the 2.0 release came out, so in and of itself, this should not be the issue. 


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Shadow puppets are illogical, inflexible, and totalitarian.   Most people don't know this because the shadow puppets live in the shadows meddling in others lives usually without reason.   Even worse, they are hypocrites who allow no dissension to their tactics.


sly couger #14 Posted 21 September 2015 - 04:34 PM

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View PostJoeDaFrogman, on 21 September 2015 - 03:06 PM, said:

 

I have been told by someone much more knowledgable than myself that there is no chance that this will fix anything for anyone and is a waste of time.  :amazed:   I don't believe that this actually worked for you as according to some, it's just not possible.

 

Spoiler

 

well all i know i could not get through 10 games without freezing at least once since i went thru the items on the list no issues .part of the list came from WG support so it is worth a try surely ???

 



sly couger #15 Posted 21 September 2015 - 05:08 PM

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i dont understand why people are arguing about the various fixes mentioned. i spent hours seeking all the various possible fixes and then set about doing EVERY ONE OF THEM .better to try first than wasting oxygen arguing

on what you might have heard does or doesnt work!!



JoeDaFrogman #16 Posted 21 September 2015 - 05:12 PM

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View Postsly couger, on 21 September 2015 - 12:08 PM, said:

i dont understand why people are arguing about the various fixes mentioned. i spent hours seeking all the various possible fixes and then set about doing EVERY ONE OF THEM .better to try first than wasting oxygen arguing

on what you might have heard does or doesnt work!!

 

Pretty much my point... some people just don't seem to get that though....

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Frogman's Guide to Silver in World of Tanks

Want to win more?  Learn to count!™

Shadow puppets are illogical, inflexible, and totalitarian.   Most people don't know this because the shadow puppets live in the shadows meddling in others lives usually without reason.   Even worse, they are hypocrites who allow no dissension to their tactics.


sly couger #17 Posted 21 September 2015 - 05:31 PM

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View PostJoeDaFrogman, on 21 September 2015 - 03:06 PM, said:

 

I have been told by someone much more knowledgable than myself that there is no chance that this will fix anything for anyone and is a waste of time.  :amazed:   I don't believe that this actually worked for you as according to some, it's just not possible.

 

Spoiler

 

oh i read it differently??

 



TangoLit #18 Posted 21 September 2015 - 05:33 PM

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View PostMaxChaos24, on 18 September 2015 - 04:36 PM, said:

 

 

Hey Max,

 

This has worked for me, though I really do want comms back.  Is there a way you guys could contact some of us to let us know when this has been addressed?  I'd like to get back to platooning and this is getting in the way.

 

Thanks!  TangoLit


 

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SteampunkPagan #19 Posted 21 September 2015 - 05:51 PM

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Thanks Max and thank you everyone else who has posted solutions that worked for you. Not everyone's problems are the same and since their is no "known" magic fix for all having one place to come and look for a solution is a great idea. Shame this is not done more regularly here in the forums. Because when something works for one it just might work for another and save some frustration. 

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Acysbib #20 Posted 21 September 2015 - 05:51 PM

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I am about to put the game down for a couple of months because of this bull... I am getting very close to throwing my controller through my TV... And that would be a couple hundred bucks I cannot replace.

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