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Lag Spikes NA-East


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DarjeelingsCute #1 Posted 09 November 2016 - 10:29 PM

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Getting lag spikes on NA-East bad enough to make the game unplayable as it skips frames and inputted commands take too long to go through. Xbox 360 on Midco Net.

Favorite Tanks: Panzer IV, Churchill VII, FV304, Tiger P, StuG III G


RaiBOT01 #2 Posted 09 November 2016 - 11:12 PM

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I also received a PM.  Let me ask Live QA and see if there is an outstanding issue or if this is new.  Could you provide us with information?  Is this happening often?  Are you connected wired or wireless?

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FerrariDrvBy #3 Posted 09 November 2016 - 11:16 PM

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View PostRaiBOT01, on 09 November 2016 - 03:12 PM, said:

I also received a PM.  Let me ask Live QA and see if there is an outstanding issue or if this is new.  Could you provide us with information?  Is this happening often?  Are you connected wired or wireless?

 

oh whoops that was me...lol    People can we confirm if this is only a 360 issue or not ? If anyone is having the Lag Spikes on Xbox One or LOL playstation could you let her know please and post it in one the threads Please ? So I can leave Na West...

DecliningSmile #4 Posted 09 November 2016 - 11:47 PM

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I've been getting lag spikes on the xbone. Not too often, but several times an hour. Enough to cause rubber banding and delayed reaction from the tank by at least a full second. Wired connection.

Edited by DecliningSmile, 09 November 2016 - 11:47 PM.


CSW652 #5 Posted 09 November 2016 - 11:53 PM

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I had one this afternoon on the Xbox 1.  Erlendorf had snuck in between both flanks and was planning on engaging the artillery and whatever else was camping their flag, when all of a sudden I couldn't steer the tank or fire the gun.  Not even sure I was controlling the turret as it drove straight out into the open and I got to watch it get blasted apart, before I got the message of xbox live unavailable.  Tried to make a clip of it, but not sure that worked either.

 

NA East server - Wired connection.  It was showing 4bars at the time which it has been doing all week for some reason instead of the normal 5.  Haven't tried to get back on after that yet today.



CheweyBadge #6 Posted 10 November 2016 - 12:02 AM

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I've been getting very bad lag for the past week on PS4 pretty sure its the servers 

DarjeelingsCute #7 Posted 10 November 2016 - 12:54 AM

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I'm wired and I played two games before I stopped Raibot. Both in my Type 61 and it happened often enough for the tank to jerk forward when I started to move it. The ping meter in the left corner kept going down and up repeatedly during it.

Favorite Tanks: Panzer IV, Churchill VII, FV304, Tiger P, StuG III G


xXxMercXxX #8 Posted 10 November 2016 - 01:40 AM

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Unplayable at the moment on the xbox 360. Wired connection, reset modem already, definitely on WG's end. Please fix it soon since I can't play a game I currently have premium time active on...

Hex Arcana #9 Posted 10 November 2016 - 02:32 AM

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360, Comcast ISP, Ethernet connection, bad lag on NA East. Switched to NA West - no lag.

SPCTheseus #10 Posted 10 November 2016 - 02:36 AM

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Very very bad lag around 6-8pm EST.  It's calmed down a bit, but still feels "off."  Xbox One, Century Link, restarted several times, but it came and went. 

WG Volibear #11 Posted 10 November 2016 - 05:08 PM

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Hello Tankers,

Please provide the following information so we can better diagnose the issue.
  • Console
  • Server
  • Wired or Wireless
  • Ping in-game (Green bar top left)
  • Does this occur on other games
  • Video of in-game issue *If possible
  • Time(s) you see this occur
  • ISP

Also please list some solutions you have tried.
 

Thanks for the posts!
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DarjeelingsCute #12 Posted 10 November 2016 - 05:38 PM

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This was happening around 4pm yesterday. I was on the NA-EAst server and my ISP is Midcontinent/Midco. I have the Xbox 360 connected by wired connection to the modem. The ping bar itself went from green to yellow to green (5-4-3-4-3-5-3-4 was what it looked like for an example.) There was a lot of rubberbanding of my tank as well.

Favorite Tanks: Panzer IV, Churchill VII, FV304, Tiger P, StuG III G


CSW652 #13 Posted 11 November 2016 - 10:21 PM

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I mentioned this on another post about lag recently and it did catch the video.  Maybe it's just me, but the green bars looked odd.

http://xboxdvr.com/g...video/23387397 

Was on Erlenberg had slipped through both flanks and was about to engage their artillery and other base campers by following the water closer to the flag, when I lagged and the tank uncontrollably drove forward into the open, turning the turret and was blown up before I got the World of Tanks is unavailable message.  Message doesn't show on the video.  Didn't try to get back on the rest of the day after that.

 

Xbox 1 - NA East server early afternoon on 11/09/16.  Cable internet with a wired connection which was working fine with no other draws on it at the time - I was the only one home.

 

Today I tried East on the 360 - Lag spike right out of spawn on Hidden Valley - 4/5 bars during it.  Tank drove straight into the nearest hill with the turret moving around.  Regained control, but switched to West after that match and haven't had an issue since.



VerbotenCandy #14 Posted 11 November 2016 - 10:25 PM

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Also happening on EU / Xbox One.

Velox_Telum #15 Posted 12 November 2016 - 08:55 AM

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If anyone knows the IP's for the console WoT servers you could try downloading the trial of Pingplotter, running that and taking a look at the output. There were similar complaints about World of Warships (PC), turned out that the vast majority of issues were down to one of the "hops" having issues. Although there were also a few that were directly attributable to WG. Here is this mornings run showing some issues in London (not that bad), this ping is from the UK. Please note that the server being ping'd here is almost certainly NOT the console server. 

VerbotenCandy #16 Posted 12 November 2016 - 04:00 PM

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The WG wiki has details of the PC servers - the console serves page has been deleted, alas: http://wiki.wargaming.net/en/Servers

Sparrowhawk1970 #17 Posted 14 November 2016 - 05:11 AM

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PS4

NA East

Wireless

4 bars

only occurs in WoT

sorry no video

2100 local (US, Pacific Coast)

Comcast

 

I reset and restarted everything.  No changes.  Tank movements and shots are rubberbanding; pull the trigger and the shot fires with a short delay.  Stop moving the tank but it still moves for another 1/2 second.  Played 100 plus games this weekend without issue...

 

 



Graaf_Gerard #18 Posted 14 November 2016 - 10:15 AM

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View PostWG Volibear, on 10 November 2016 - 05:08 PM, said:

Hello Tankers,

Please provide the following information so we can better diagnose the issue.
  • Console
  • Server
  • Wired or Wireless
  • Ping in-game (Green bar top left)
  • Does this occur on other games
  • Video of in-game issue *If possible
  • Time(s) you see this occur
  • ISP

Also please list some solutions you have tried.
 

Thanks for the posts!
~WG Volibear

 

Hi tankers, Volibear,

 

I had this issue with skipping frames and stuff a couple of times as well some weeks ago. Happens to me in a T-43 and E-75. I don't have all the information, if I have another of these lags I'll log more information.

 

  • Console --> PS4
  • Server --> EUROPE
  • Wired or Wireless --> WIRELESS 
  • Ping in-game (Green bar top left) --> GREEN? (it's always green, maximum number of bars I guess but I don't know the bars when it happened) 
  • Does this occur on other games --> Currently I only play WoT, have not noticed it on other games
  • Video of in-game issue *If possible --. N/A
  • Time(s) you see this occur --> In the evening (EU), don't have exact times for you. somewhere between 18:00 and 22:00 GMT
  • ISP 

 

I remember the following situation: I was playing the T-43 and it lagged. Frames skipping, input lags and so on. I finished the game by driving myself into the water because I could not play normally. Then I started a new game with the E-75 same issue. Restarted WoT (whille still in the match) and joined the already started battle. This didn't work as a solution, because I still had the frame rates dropped. I then restarted the PS4, by the time I got back in WoT I was killed off so could not verify if the issue was resolved on that E-75 match. However: when I started a new match in the T-43, gameplay was restored as it should be. no more lag :) 

  

If I can, i'll make a video when it happens. 



WG Volibear #19 Posted 14 November 2016 - 07:16 PM

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View PostVelox_Telum, on 12 November 2016 - 02:55 AM, said:

If anyone knows the IP's for the console WoT servers you could try downloading the trial of Pingplotter, running that and taking a look at the output. There were similar complaints about World of Warships (PC), turned out that the vast majority of issues were down to one of the "hops" having issues. Although there were also a few that were directly attributable to WG. Here is this mornings run showing some issues in London (not that bad), this ping is from the UK. Please note that the server being ping'd here is almost certainly NOT the console server. 

 

Very interesting, this could help narrow it down.

If anyone is willing to try this out send me a pm letting me know the server that is giving you the most trouble and I will give you the ip to run the test.

After you run the test please post a screenshot of it within the response pm.

From there we can take a look at if it seems to be on our side, your side, or somewhere in-between.

Thanks for the info!

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Need to submit a support ticket? Click Here!



 


VerbotenCandy #20 Posted 17 November 2016 - 09:36 AM

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I'll bite, as the problem is ongoing.




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