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Gold missing from my account

Gold account balance

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jf98rt59 #1 Posted 16 December 2016 - 08:03 AM

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I have had a gold balance of almost 1200 for several months (I believe it was1187), my plan was to use it in the future to convert tank XP with this. On Wednesday, my balance was correct. Last night (Thursday), after having been gaming for several hours, I noticed my gold balance was only 87. I have all of my tanks currency converted from gold to silver, so I should not have had gold used to pay for resupplies. Where did my gold go?  

Sovietdeath #2 Posted 16 December 2016 - 08:21 AM

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View Postjf98rt59, on 16 December 2016 - 03:03 AM, said:

I have had a gold balance of almost 1200 for several months (I believe it was1187), my plan was to use it in the future to convert tank XP with this. On Wednesday, my balance was correct. Last night (Thursday), after having been gaming for several hours, I noticed my gold balance was only 87. I have all of my tanks currency converted from gold to silver, so I should not have had gold used to pay for resupplies. Where did my gold go?  

you need to file a support ticket asking here will not answer your questions

Xbox

https://console.worl...rt/xbox/tickets

PS4

https://console.worl...ort/ps4/tickets



jf98rt59 #3 Posted 16 December 2016 - 08:26 AM

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View PostSovietdeath, on 16 December 2016 - 08:21 AM, said:

you need to file a support ticket asking here will not answer your questions

 

If you can tell me which topic to file it under I will. But from what is listed on the support site there is no category regarding missing funds from accounts.  

Sovietdeath #4 Posted 16 December 2016 - 08:29 AM

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View Postjf98rt59, on 16 December 2016 - 03:26 AM, said:

 

If you can tell me which topic to file it under I will. But from what is listed on the support site there is no category regarding missing funds from accounts.  

In-Game goods, obviously big picture of gold above the title



MaxChaos24 #5 Posted 16 December 2016 - 02:16 PM

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View Postjf98rt59, on 16 December 2016 - 02:03 AM, said:

I have had a gold balance of almost 1200 for several months (I believe it was1187), my plan was to use it in the future to convert tank XP with this. On Wednesday, my balance was correct. Last night (Thursday), after having been gaming for several hours, I noticed my gold balance was only 87. I have all of my tanks currency converted from gold to silver, so I should not have had gold used to pay for resupplies. Where did my gold go?  

 

Hello, sending you a PM. :honoring: 

ESR TROIANWAR 2 #6 Posted 16 November 2017 - 07:04 PM

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My gold is not on my account. I had 3000 gold and it's not.on my account

ESR TROIANWAR 2 #7 Posted 16 November 2017 - 07:05 PM

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My gold is not on my account. I had 3000 gold and it's not.on my account




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