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SENTINEL AC IV EXPERIMENTAL REMOVED

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WeNUKEMweCOOKEM #1 Posted 20 March 2017 - 07:45 PM

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My tank was removed 3/20/2017 at 3:16:01PM East coast i had equipment and permanent camouflage all colors the Lucky Gold emblem is this coming back and what about the op we was promised one gold day and 30,000 sliver 


frosty 117360 #2 Posted 20 March 2017 - 07:58 PM

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You had the wrong tank, you were supposed to have one that was a hero tank with permanent camo, it was a bug. Wait a few days for them to give you the correct tank, if it doesn't happen, or if you get it and don't get gold refunded for the camo and emblems, put in a ticket for all of that and they will help you out.

 

"lupus canem latrantem non timet"

 


WeNUKEMweCOOKEM #3 Posted 20 March 2017 - 08:00 PM

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Thanks for the information sincerely Nukem.


RaiBOT01 #4 Posted 20 March 2017 - 08:05 PM

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View PostWeNUKEMweCOOKEM, on 20 March 2017 - 01:45 PM, said:

My tank was removed 3/20/2017 at 3:16:01PM East coast i had equipment and permanent camouflage all colors the Lucky Gold emblem is this coming back and what about the op we was promised one gold day and 30,000 sliver 

 

Hello tankers

 

We made a post here: http://forum-console...8#entry3629668 

 

We are currently processing some accounts to make sure they have the correct tank in their garage.  Do please submit a ticket via support if your account or its content was processed incorrectly. 


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LUCAS BARR #5 Posted 20 March 2017 - 08:12 PM

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dont feel bad they fixed my flag and camo,then erased my xp,set my crew back to 50% and took my perk i started with away ,and have wasted 4 of my ace op by not only not counting when i played it,but now erasing 5000 xp i had on the tank,and not transferring one bit to the op.

Edited by LUCAS BARR, 20 March 2017 - 08:12 PM.


LUCAS BARR #6 Posted 20 March 2017 - 08:13 PM

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fix the 2 problems and make 5 more.


LUCAS BARR #7 Posted 20 March 2017 - 08:14 PM

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and owe me my 1 2 and 3 year emblems i already played and had on it plus 60 000 silver in camo i put on while i waited for them to fix all the mistakes,which they ended up making more of.


LUCAS BARR #8 Posted 20 March 2017 - 08:15 PM

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just really tired of all these [edited]mistakes week in and week out on a game thats been around 10 years.


MaxChaos24 #9 Posted 20 March 2017 - 08:16 PM

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View PostLUCAS BARR, on 20 March 2017 - 03:12 PM, said:

dont feel bad they fixed my flag and camo,then erased my xp,set my crew back to 50% and took my perk i started with away ,and have wasted 4 of my ace op by not only not counting when i played it,but now erasing 5000 xp i had on the tank,and not transferring one bit to the op.

 

Hello, you didn't lose anything and all was given back to you. Will PM you. 

LUCAS BARR #10 Posted 20 March 2017 - 08:18 PM

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no it wasnt

you reset my crew to 50 percent and erased my xp didnt refund my camo silver and took my perk off



LUCAS BARR #11 Posted 20 March 2017 - 08:18 PM

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and still nothing added to my ace op i already shoulda had on there 


LUCAS BARR #12 Posted 20 March 2017 - 08:20 PM

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you got a weird version of what giving is,if you mean stripping the tank down to less than when i bought it.


LUCAS BARR #13 Posted 20 March 2017 - 08:21 PM

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it starts with a 100% crew and a perk ready to choose,so how is removing all that and cutting the crew in half giving it all back?


MaxChaos24 #14 Posted 20 March 2017 - 08:21 PM

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View PostLUCAS BARR, on 20 March 2017 - 03:20 PM, said:

you got a weird version of what giving is,if you mean stripping the tank down to less than when i bought it.

 

Hello, I've sent you a PM with your details. You have already received the things mentioned. Please file a Support Ticket if you have any further request. :honoring:

LUCAS BARR #15 Posted 20 March 2017 - 08:23 PM

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better check your logs if you think you gave everything back


B34ST S4MUR41 #16 Posted 20 March 2017 - 08:26 PM

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I have just had the incorrect tank removed , i had 4 camos ,inscription ,gun rammer, bi-nocs ,vents  90xp on my 14 skill crew so mission more than complete but didn't count and the 1st mark of excellence , any idea when i will get the tank replaced and will i get everything i have lost back or will i lose the xp and mark of excellence due to the mess up ?  

thanks

Edited by B34ST S4MUR41, 20 March 2017 - 08:28 PM.


ACfire5450 #17 Posted 20 March 2017 - 08:34 PM

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i had my first moe on it from the weekend and mine was taken away and lost as well dpnt feel bad im pissed too

leova #18 Posted 20 March 2017 - 08:34 PM

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View PostLUCAS BARR, on 20 March 2017 - 03:24 PM, said:

im looking at the damn tank on the screen,nothing changed

 

I think you need to learn how to post more than 1 sentence per post

it spams up the thread and actually makes it harder for Mods/Staff to help you



B34ST S4MUR41 #19 Posted 20 March 2017 - 08:37 PM

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View PostACfire5450, on 20 March 2017 - 08:34 PM, said:

i had my first moe on it from the weekend and mine was taken away and lost as well dpnt feel bad im pissed too

 

not pissed mate , stuff happens and after all we are all human and can make a mistake it's how that mistake is handled and rectified that counts.
on the MOE surely that is something that can be retained

Edited by B34ST S4MUR41, 20 March 2017 - 09:14 PM.


B34ST S4MUR41 #20 Posted 20 March 2017 - 08:51 PM

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ok the tank has just landed , lost all 90k xp and the mark of excellence .  Also not had the silver or gold refunded does that come later ?




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