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The Heist locks the game.


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BrogueOne #1 Posted 07 November 2018 - 02:37 AM

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Log in, enter War Stories, select The Heist... the last tank you played is visible in the garage, but nothing else(no tank reel, no buttons, no stats). No buttons cause any type of actions except L1/R1 highlight the tabs but not open them, and the right thumb stick can pan around.  The only escape is the Home button and closing the game.

 

I’m currently uploading a video.



BrogueOne #2 Posted 07 November 2018 - 12:42 PM

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https://youtu.be/SDELtvQC9Ds

BrogueOne #3 Posted 07 November 2018 - 01:24 PM

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I did this three times in a row last night, btw.

MaxChaos24 #4 Posted 07 November 2018 - 04:33 PM

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Thanks, wrote up and investigation. 

BrogueOne #5 Posted 07 November 2018 - 04:43 PM

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View PostMaxChaos24, on 07 November 2018 - 04:33 PM, said:

Thanks, wrote up and investigation. 

Isn’t it time to change your tie? Maybe after veteran’s day.  I’m sure you’ve got something more festive in your closet!

 

also.... thanks!



WG Volibear #6 Posted 07 November 2018 - 11:01 PM

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View PostBrogueOne, on 07 November 2018 - 11:43 AM, said:

Isn’t it time to change your tie? Maybe after veteran’s day.  I’m sure you’ve got something more festive in your closet!

 

also.... thanks!


Hmmm, not seeing this on my end. Got anymore info about what you did before you logged in, or if it was your first time logging in for the day.


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BrogueOne #7 Posted 07 November 2018 - 11:49 PM

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View PostWG Volibear, on 07 November 2018 - 11:01 PM, said:


Hmmm, not seeing this on my end. Got anymore info about what you did before you logged in, or if it was your first time logging in for the day.

The video I uploaded was from the 2nd or 3rd login after it kept locking up.  I also tried today after the mini-update, on first login, and it did the same thing. It’s doing so right now as I’m typing this and it’s my 3rd login of the day.  Nothing out of the ordinary on my PS4.... the only other games/applications I regularly use are YouTube, Fallout 76 Beta, and WoWSL Beta.

 

I had previously been playing Tigerfibel when it first happened, but that shouldn’t cause it to do that any other time I would assume.



BrogueOne #8 Posted 08 November 2018 - 03:42 PM

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View PostWG Volibear, on 07 November 2018 - 11:01 PM, said:


Hmmm, not seeing this on my end. Got anymore info about what you did before you logged in, or if it was your first time logging in for the day.

Anything you might want me to check later today? I’ll be home around 12:30 CST and turn on my PS4 for the first time today.  I’m more than willing to document what happens if there’s some steps you recommend.



WG Volibear #9 Posted 08 November 2018 - 08:11 PM

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View PostBrogueOne, on 08 November 2018 - 10:42 AM, said:

Anything you might want me to check later today? I’ll be home around 12:30 CST and turn on my PS4 for the first time today.  I’m more than willing to document what happens if there’s some steps you recommend.

 

Got all that I needed to make a ticket for the devs!

Appreciate the report and responses!
 

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BrogueOne #10 Posted 08 November 2018 - 08:51 PM

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View PostWG Volibear, on 08 November 2018 - 08:11 PM, said:

 

Got all that I needed to make a ticket for the devs!

Appreciate the report and responses!
 

No problem. Guess it’s nothing I can remedy from here then, huh? Thanks!



WG Volibear #11 Posted 08 November 2018 - 09:59 PM

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View PostBrogueOne, on 08 November 2018 - 03:51 PM, said:

No problem. Guess it’s nothing I can remedy from here then, huh? Thanks!

 

I do have one question. Did you previously play The Heist?

 

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BrogueOne #12 Posted 09 November 2018 - 01:12 AM

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View PostWG Volibear, on 08 November 2018 - 09:59 PM, said:

 

I do have one question. Did you previously play The Heist?

 

I think we’ve locked this down via PM, but I have most definitely previously played it.



Esharnhorst #13 Posted 18 November 2018 - 10:09 PM

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The Heist also soft-locked my game; the first time I completed it, the results screen would not come up.

 

Closed the game, went to check the log, and the same issue happened again.

 

(first 2 parts completed fine, it was only the last mission on the chain that caused the issue)



WG Volibear #14 Posted 19 November 2018 - 06:34 PM

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View PostEsharnhorst, on 18 November 2018 - 05:09 PM, said:

The Heist also soft-locked my game; the first time I completed it, the results screen would not come up.

 

Closed the game, went to check the log, and the same issue happened again.

 

(first 2 parts completed fine, it was only the last mission on the chain that caused the issue)

 

http://forum-console...-stories-stuck/
You are hitting this issue^

The original issue that this thread was started for has been fixed and was only occurring for BrogueOne.

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