73 replies to this topic

[TheDifferenceX]

PAENSxJERKIN, on 01 December 2018 - 06:59 PM, said:

 

having the exact same problem and no response on the ticket. they just pick and choose what to work on. Should have known better to expect anything better from WoT

 

 

​Yeah this is pretty frustrating.  Their was a glitch with the alpha package as well where I wasn't able to claim for a few days.  Now this is happening again.  I put a ticket in about 36 hours ago.  Still waiting for a resolution. 

 

[leedozer]

if you got the first bravo deal with the Amazon prime free 30 day trial and have since cancelled your prime trial,there is a way lol,I'm in UK,I logged on to the US site,and it let me do another 30 day free trial,had to make sure your twitch account is linked,but hey ho,got the deal again, already got the 2 tanks silver,and working on the t34 now,go get that deal again lol.

[LSU Fan]

I activated Bavo just like I did the twitch Alpha package online.  Bieber Bravo isn’t showing up in my Xbox store in game. I had no problem getting Bravo with my PV account. 

[eismeerjg5]

Ticket for missing Valentine II funds resolved.

 

Thanks WG.

[Sohbrikay]

Rubbelito, on 02 December 2018 - 06:51 AM, said:

Automatically, or do I have to create some kind of ticket?

 

You cancel Amazon Prime yourself from the My Prime Membership section of your account, I started Amazon Prime - they take payment immediately - then got the Loot Drop, logged into WoT to make sure it was there then cancelled Amazon Prime and within an hour I had my £7.99 refunded.

 

 

leedozer, on 02 December 2018 - 03:00 PM, said:

if you got the first bravo deal with the Amazon prime free 30 day trial and have since cancelled your prime trial,there is a way lol,I'm in UK,I logged on to the US site,and it let me do another 30 day free trial,had to make sure your twitch account is linked,but hey ho,got the deal again, already got the 2 tanks silver,and working on the t34 now,go get that deal again lol.

 

See below, much easier I think 

 

Sohbrikay, on 01 December 2018 - 09:07 PM, said:

I used my Amazon Prime for free delivery last Christmas so had to pay for Amazon Prime (£7.99 a month) but if you don't use your Amazon Prime account then you can cancel it within 7 days I think and you get a full refund.

 

Getting Amazon Prime linked to Twitch Prime and claiming the Loot Drops doesn't count as using your Amazon Prime account so you can claim the stuff and still get a refund if you cancel within the given time, that's what I've done for the 2 Loot Drops...

[Rubbelito]

Sohbrikay, on 02 December 2018 - 05:07 PM, said:

 

You cancel Amazon Prime yourself from the My Prime Membership section of your account, I started Amazon Prime - they take payment immediately - then got the Loot Drop, logged into WoT to make sure it was there then cancelled Amazon Prime and within an hour I had my £7.99 refunded.

 

I just cancelled and it just says that my sub will be ended on Jan 1, so no refund there.

But it's ok, it only 2,99 euro. I can live with that. lol

[Sohbrikay]

Rubbelito, on 02 December 2018 - 04:14 PM, said:

I just cancelled and it just says that my sub will be ended on Jan 1, so no refund there.

But it's ok, it only 2,99 euro. I can live with that. lol

 

Did you use any function of Amazon Prime besides Twitch Prime?

As you saw, the process of cancelling Amazon Prime is a bit confusing, they try everything to get you to stay.

The important bit if on the 3rd / final step of cancelling and it's made to look like paying for the first month is the only real option but as the image shows, you should have this option as long as you haven't used Amazon Prime for anything.

 

(and yes, I did just join and then cancel Prime to show this LOL)

[Rubbelito]

Sohbrikay, on 02 December 2018 - 07:20 PM, said:

 

Did you use any function of Amazon Prime besides Twitch Prime?

As you saw, the process of cancelling Amazon Prime is a bit confusing, they try everything to get you to stay.

The important bit if on the 3rd / final step of cancelling and it's made to look like paying for the first month is the only real option but as the image shows, you should have this option as long as you haven't used Amazon Prime for anything.

 

 

(and yes, I did just join and then cancel Prime to show this LOL)

 

My page didn't have that extra option. Maybe it differs due to the different prices (and country).

My only options were "End and keep sub until 1 Jan" or "keep membership" (i.e. cancel).

Appreciate you took the time though!

 

edit: And no, I didn't use anything except twitch prime thing.

Edited by Rubbelito, 02 December 2018 - 06:30 PM.

[rarickp1973]

JaRIS42, on 01 December 2018 - 06:14 PM, said:

My ticket went through also, 800k compensation for 2x Valentine II. Thank you very much WGC customer support 

 

I must be not tracking here....800K? 2x Val II? 

[IBROX 04]

rarickp1973, on 02 December 2018 - 06:39 PM, said:

 

I must be not tracking here....800K? 2x Val II? 

 

Nobody got the silver value for the valentine II for either alpha or bravo. So 400k x2 = 800k via ticket. 

[rarickp1973]

IBROX 04, on 02 December 2018 - 06:58 PM, said:

 

Nobody got the silver value for the valentine II for either alpha and bravo. So 400k x2 = 800k via ticket. 

 

Ahhhh, ok...got it. I got my 400K this time after I put in a ticket. Thanks WG.

[Sohbrikay]

Rubbelito, on 02 December 2018 - 06:29 PM, said:

My page didn't have that extra option. Maybe it differs due to the different prices (and country).

My only options were "End and keep sub until 1 Jan" or "keep membership" (i.e. cancel).

Appreciate you took the time though!

 

edit: And no, I didn't use anything except twitch prime thing.

 

Huh, that's a bit annoying but at least it's not a huge amount.

Works out to £2.66 for me at the Euro exchange rate, that's about the price of a really posh coffee and biscuits somewhere 

 

Hopefully if you need to join again for a Loot Drop Charlie (fingers crossed) you will get the option for a refund.

Either way it's either free or posh coffee cheap for a premium silver cash cow right now!

[DertyChewbacca]

Worked for me on the PS4.

[Fear Da Butter]

USSWISCONSIN94, on 30 November 2018 - 03:22 PM, said:

Very sad to see PC didn't offer the T34 as the main reward as just got a new laptop.

 

yea,  I think they got a voucher to rent a premium for 2 weeks...  lol