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No gamechat, xbox one


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WESTW33ZY #21 Posted 29 March 2019 - 07:57 PM

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I dont have a keyboard or chatpad but i'll try get one, i hope someone else can do it as its a long overdue fix.

Ch1efDizzyWat3r #22 Posted 30 March 2019 - 05:09 PM

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View PostWESTW33ZY, on 05 March 2019 - 06:40 PM, said:

 

i hoped today would fix it, i put in a ticket last week and they said theyre aware of the issue and trying to fix it. The games not as much fun if i cant plug my mic in and tell my team theyre potatoes after 3/4 are destroyed within 2 minutes lol come on wg it needs fixing.

 

that is a major problem in the game. Its contributing to the downfall of the game. If you have nothing nice or constructive to say keep it to yourself. Im far from innocent, i admit, but enough is enough.


Edited by Ch1efDizzyWat3r, 30 March 2019 - 05:13 PM.


WESTW33ZY #23 Posted 01 April 2019 - 09:47 AM

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View PostCh1efDizzyWat3r, on 30 March 2019 - 05:09 PM, said:

 

that is a major problem in the game. Its contributing to the downfall of the game. If you have nothing nice or constructive to say keep it to yourself. Im far from innocent, i admit, but enough is enough.

 

are you for reals? It was a joke... I just want ingame chat to work

MaxChaos24 #24 Posted 02 April 2019 - 12:48 PM

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View PostMaxChaos24, on 29 March 2019 - 12:49 PM, said:

 

 

 

 

 

Hello, 

 

Could those of you experience no game chat please do the following. I know it's a pain but it's something we need to see where the error is happening at as it only affects certain players. 

 

During the match when you have no game chat:

  • Plug a Keyboard into your Console (or use a Chatpad if you have one)
  • Press the Enter Key and then type the following exactly:
    • 1337 report a manual bug please 1337
  • Press the Enter Key

Please note, you will not be see anything when you hit enter, when typing, or after hitting enter the second time. You'll be typing into an invisible box that you cant see. I would recommend following these steps a few times in case you make a typo the first time. 

 

Once you do this, please let us know so we can look up your account to see if we can see the manual bug in our system. 

 

Bump ^

We are still looking for this so we can see where the issue is for those who are having it. :honoring:



FineEight53 #25 Posted 03 April 2019 - 10:07 PM

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i also have this problem of not hearing any game chat ,where as it was fine a few months ago.Also noticed last night that at start of game in kitmat ? map that the theme music with the bagpipes etc does not play,that bugs me more that chat working ,as the bagpipes and drums was a great lead up to get you into a blood lust for fighting lol

Edited by FineEight53, 09 April 2019 - 10:33 PM.


WESTW33ZY #26 Posted 09 April 2019 - 08:07 PM

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:hiding:

FineEight53 #27 Posted 09 April 2019 - 10:34 PM

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View PostWESTW33ZY, on 10 April 2019 - 08:07 AM, said:

:hiding:

 

agree any update on this ??

WESTW33ZY #28 Posted 09 April 2019 - 10:43 PM

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View PostFineEight53, on 09 April 2019 - 10:34 PM, said:

 

agree any update on this ??

 if you have a keyboard you could do what max asked above but i heard someone typed that code in then contacted support and their ingame chat was working for a few days but now its broke again so dont hold your breath for a fix anytime soon.



MaxChaos24 #29 Posted 10 April 2019 - 11:17 AM

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View PostFineEight53, on 09 April 2019 - 06:34 PM, said:

 

agree any update on this ??

Please see the above post.

http://forum-console...50#entry4752250

WESTW33ZY #30 Posted 10 April 2019 - 12:33 PM

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So theres no other way to fix the issue than ask us to put a code in? Someones already done it and after contacting CS  he could chat for a while then it stopped working again, so now the specialists must know where the issue is for everyone else affected.

MaxChaos24 #31 Posted 10 April 2019 - 12:35 PM

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View PostWESTW33ZY, on 10 April 2019 - 08:33 AM, said:

So theres no other way to fix the issue than ask us to put a code in? Someones already done it and after contacting CS  he could chat for a while then it stopped working again, so now the specialists must know where the issue is for everyone else affected.

 

The code does not fix anything. All it does is file a bug in our system so we can see your connection status. This lets us know where your chat connection is failing to connect as it only affects a handful of players. 

WESTW33ZY #32 Posted 10 April 2019 - 03:20 PM

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View PostMaxChaos24, on 10 April 2019 - 12:35 PM, said:

 

The code does not fix anything. All it does is file a bug in our system so we can see your connection status. This lets us know where your chat connection is failing to connect as it only affects a handful of players. 

 

yes i know the code just helps you locate the bug and someones done the code, contacted CS and they fixed his chat for a few days but now he cant talk again so his bug must be the same as all of us affected and you can now look for a perma fix and apply it for everyone right? Im just looking for news that youre getting somewhere with this as its been a long time now.

MaxChaos24 #33 Posted 10 April 2019 - 03:38 PM

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View PostWESTW33ZY, on 10 April 2019 - 11:20 AM, said:

 

yes i know the code just helps you locate the bug and someones done the code, contacted CS and they fixed his chat for a few days but now he cant talk again so his bug must be the same as all of us affected and you can now look for a perma fix and apply it for everyone right? Im just looking for news that youre getting somewhere with this as its been a long time now.

 

Don't have any idea on who this player is that you are referring to and CS can't fix players chat.

The only news we have is that we need someone do the steps provided so we can see what the issue is. 



WESTW33ZY #34 Posted 10 April 2019 - 08:41 PM

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Plzzzzzz someone must have a usb keyboard to help wg out here

FineEight53 #35 Posted 10 April 2019 - 10:30 PM

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View PostMaxChaos24, on 11 April 2019 - 03:38 AM, said:

 

Don't have any idea on who this player is that you are referring to and CS can't fix players chat.

The only news we have is that we need someone do the steps provided so we can see what the issue is. 

 

i really do wish i could help out on this, but alas i do not have a keyboard 

MaxChaos24 #36 Posted 12 April 2019 - 12:24 PM

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Hello, 

 

We've added some additional tracking to the audio system for this issue. For those of you experiencing it, please post once you play today and encounter this issue so I can look up your account. 



RFCAN76 #37 Posted 12 April 2019 - 02:46 PM

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View PostMaxChaos24, on 12 April 2019 - 07:24 AM, said:

Hello, 

 

We've added some additional tracking to the audio system for this issue. For those of you experiencing it, please post once you play today and encounter this issue so I can look up your account. 

 

  Ok I post when I start a battle  let you know,

 


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MaxChaos24 #38 Posted 12 April 2019 - 02:49 PM

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Sorry, looks like i spoke too soon. We turned it on "now". You'll have to log out/in to get updated with the new tracker. 

WESTW33ZY #39 Posted 12 April 2019 - 06:18 PM

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I just played, game ended 19:01 on sand river in my 45tp, mic was plugged in and chat was on but no ingame chat icon when i spoke and couldnt hear anything

FineEight53 #40 Posted 12 April 2019 - 11:03 PM

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View PostMaxChaos24, on 13 April 2019 - 02:49 AM, said:

Sorry, looks like i spoke too soon. We turned it on "now". You'll have to log out/in to get updated with the new tracker. 

 

thanks Max i will be on later to play and will let you know ,7.00p.m New Zealand time




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