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No gamechat, xbox one


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FineEight53 #41 Posted 13 April 2019 - 02:25 AM

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View PostMaxChaos24, on 13 April 2019 - 12:24 AM, said:

Hello, 

 

We've added some additional tracking to the audio system for this issue. For those of you experiencing it, please post once you play today and encounter this issue so I can look up your account. 

 

ok just played one game ,map Severogorsk minuteman ,no chat indicator showed in game ,but was was able to mute a fellow team mate.Time 2.15 p.m New Zealand time , sorry don't know how to convert to U.S time Will be back on 7.00 p.m nz time to play for a couple of hours if you need to check more games .Thanks Max

regards Bill



MaxChaos24 #42 Posted 15 April 2019 - 11:30 AM

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View PostFineEight53, on 12 April 2019 - 10:25 PM, said:

 

ok just played one game ,map Severogorsk minuteman ,no chat indicator showed in game ,but was was able to mute a fellow team mate.Time 2.15 p.m New Zealand time , sorry don't know how to convert to U.S time Will be back on 7.00 p.m nz time to play for a couple of hours if you need to check more games .Thanks Max

regards Bill

 

Yes please. Is this every game that there is no audio or just single games?

FoxMulder52 #43 Posted 15 April 2019 - 11:46 AM

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Hi Max,

 

Played several hour on Sunday and had no game chat in any  battles.  Played a little on Friday and Saturday and no game chat.

 



MaxChaos24 #44 Posted 15 April 2019 - 11:54 AM

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View PostFoxMulder52, on 15 April 2019 - 07:46 AM, said:

Hi Max,

 

Played several hour on Sunday and had no game chat in any  battles.  Played a little on Friday and Saturday and no game chat.

 

 

Thanks! Looks like your account did generate an issue. 

WESTW33ZY #45 Posted 15 April 2019 - 04:22 PM

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View PostMaxChaos24, on 15 April 2019 - 11:54 AM, said:

 

Thanks! Looks like your account did generate an issue. 

 

:great:

FineEight53 #46 Posted 15 April 2019 - 11:04 PM

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View PostMaxChaos24, on 15 April 2019 - 11:30 PM, said:

 

Yes please. Is this every game that there is no audio or just single games?

 

Every game  i play has no chat  or chat icon showing ,in saying that this started about  3 or 4 months ago before then chat worked fine and there was no problems listing to other players chat in game etc and i could use my mic in game

WESTW33ZY #47 Posted 17 April 2019 - 10:25 PM

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View PostFineEight53, on 15 April 2019 - 11:04 PM, said:

 

Every game  i play has no chat  or chat icon showing ,in saying that this started about  3 or 4 months ago before then chat worked fine and there was no problems listing to other players chat in game etc and i could use my mic in game

 

i returned to tanks around jan or feb and prior to this my ingame chat always worked too.

MaxChaos24 #48 Posted 18 April 2019 - 10:50 AM

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View PostFineEight53, on 15 April 2019 - 07:04 PM, said:

 

Every game  i play has no chat  or chat icon showing ,in saying that this started about  3 or 4 months ago before then chat worked fine and there was no problems listing to other players chat in game etc and i could use my mic in game

 

View PostWESTW33ZY, on 17 April 2019 - 06:25 PM, said:

 

i returned to tanks around jan or feb and prior to this my ingame chat always worked too.

 

Neither of you have access to a Keyboard or a Chat pad for your controller, correct?

WESTW33ZY #49 Posted 18 April 2019 - 01:29 PM

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View PostMaxChaos24, on 18 April 2019 - 10:50 AM, said:

 

 

Neither of you have access to a Keyboard or a Chat pad for your controller, correct?

Correct


Edited by WESTW33ZY, 18 April 2019 - 01:30 PM.


FineEight53 #50 Posted 18 April 2019 - 10:45 PM

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View PostMaxChaos24, on 18 April 2019 - 10:50 PM, said:

 

 

Neither of you have access to a Keyboard or a Chat pad for your controller, correct?

 

thats correct

FineEight53 #51 Posted 18 April 2019 - 11:20 PM

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View PostMaxChaos24, on 18 April 2019 - 10:50 PM, said:

 

 

Neither of you have access to a Keyboard or a Chat pad for your controller, correct?

 

Max after Tuesday nights server update and my wot done a update before playing i received a debug report generated in which i was asked to take a screen shot  of this window and and create a support ticket and send it to wot.com support .SO done this as asked ,i got a reply with in a couple of hours saying................My ticket number is ID 11809644 voice issues................... ???

Solved that it is a KNOWN issue

REGARDS BILL

Hello Tank Commander!

Thanks foificatio
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ID 118096044: Voice issue

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Solved

Hello Tank Commander!

Thanks for contacting Wargaming support!

We've looked into this further over here for you, and it appears that this is a known issue at this time.

Please rest assured that our developers are aware and that they are working tirelessly on getting this fixed as soon as we can.  This issue could require an update in order to be resolved so it might not be fixed overnight.

Your ticket will be closed as ""Resolved"" as our Development Team is not requesting any player further information regarding this matter.   

We appreciate your patience and understanding during this time, while this issue is happening.

Please keep your eyes peeled [on our Forums for this issue](http://forum-console.worldoftanks.com/) or on our [Main Portal](http://console.worldoftanks.com/) for further details on updates and new developments.

We hope that you'll still continue to enjoy the game for all of its positive aspects, regardless of any negative experiences you have had.

If you have more questions please contact us again.

Kind regards.

no game chat in normal games ,no game chat icon showing , this has been a problem for about 3 or 4 months a

 
 
 
 
 
 
 
 
 
 
 
 
<div><img src="https://mc.yandex.ru/watch/24994583" style="position:absolute; left:-9999px;" alt=""></div>
Hello Tank Commander!

Thanks for contacting Wargaming support!

We've looked into this further over here for you, and it appears that this is a known issue at this time.

Please rest assured that our developers are aware and that they are working tirelessly on getting this fixed as soon as we can.  This issue could require an update in order to be resolved so it might not be fixed overnight.

Your ticket will be closed as ""Resolved"" as our Development Team is not requesting any player further information regarding this matter.   

We appreciate your patience and understanding during this time, while this issue is happening.

Please keep your eyes peeled [on our Forums for this issue](http://forum-console.worldoftanks.com/) or on our [Main Portal](http://console.worldoftanks.com/) for further details on updates and new developments.

We hope that you'll still continue to enjoy the game for all of its positive aspects, regardless of any negative experiences you have had.

If you have more questions please contact us again.

Kind regards.
ing support!

We've looked into this further over here for you, and it appears that this is a known issue at this time.

Please rest assured that our developers are aware and that they are working tirelessly on getting this fixed as soon as we can.  This issue could require an update in order to be resolved so it might not be fixed overnight.

Your ticket will be closed as ""Resolved"" as our Development Team is not requesting any player further information regarding this matter.   

We appreciate your patience and understanding during this time, while this issue is happening.

Please keep your eyes peeled [on our Forums for this issue](http://forum-console.worldoftanks.com/) or on our [Main Portal](http://console.worldoftanks.com/) for further details on updates and new developments.

We hope that you'll still continue to enjoy the game for all of its positive aspects, regardless of any negative experiences you have had.

If you have more questions please contact us again.

Kind regards.


MaxChaos24 #52 Posted 19 April 2019 - 11:17 AM

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View PostFineEight53, on 18 April 2019 - 07:20 PM, said:

 

Max after Tuesday nights server update and my wot done a update before playing i received a debug report generated in which i was asked to take a screen shot  of this window and and create a support ticket and send it to wot.com support 

 

 

Hello, that debug report is there for everyone, you access it by just selecting the download bar on the launcher and pressing A. It's only there for launcher related issues and isn't in relation to the voice chat. :honoring:



FineEight53 #53 Posted 19 April 2019 - 09:46 PM

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View PostMaxChaos24, on 19 April 2019 - 11:17 PM, said:

 

 

Hello, that debug report is there for everyone, you access it by just selecting the download bar on the launcher and pressing A. It's only there for launcher related issues and isn't in relation to the voice chat. :honoring:

 

Oppppss my mistake ,sorry and thanks once again for  your time and help

WESTW33ZY #54 Posted 05 May 2019 - 05:35 PM

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Plz do a fix , its boring not being able to speak




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