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109 replies to this topic

N7EasierPilot31 #61 Posted 16 February 2019 - 11:22 PM

    Staff sergeant

  • Beta Tester
  • 47377 battles
  • 445
  • [BULL4]
  • Member since:
    11-07-2013
anxiously waiting for answer to my ticket, never got an e-mail.:(

SpongeBob SquarePants, Episode 130:  Eugene Krabs - "Questions are a danger to you and a burden to others."


Bibo1GerUk #62 Posted 17 February 2019 - 07:47 AM

    Major

  • Players
  • 26092 battles
  • 3,851
  • Member since:
    03-12-2014

My brother won something and got an e-mail telling him to check in-game. Yet the game doesn't display anything in the history apart from the free tanks he activated in the Xbox Store last month. Since then he hadn't played again. He played a few matches today and It looks like it may have been 500k Silver but is there any way to find out properly?

His GT is "Ray GB DE"


Remember, it's just a game!

My little Youtube channel aka YeOldeGamer: https://www.youtube....xVCaFCLg/videos


Chr15py #63 Posted 17 February 2019 - 10:34 AM

    Captain

  • Beta Tester
  • 14255 battles
  • 1,279
  • Member since:
    09-16-2013

Any update on this from WG? My ticket is “on hold” while a specialist looks into it currently

chris


"Per Ardua ad Astra - Through adversity to the stars"

Goxland #64 Posted 18 February 2019 - 04:40 AM

    Sergeant

  • Players
  • 14113 battles
  • 240
  • Member since:
    04-06-2018

I also do not receive a notification in the mail. I receive only the creation of TICKETS in the mail, news for example why they do not come. I turned in support, indicated that the letter did not come and the SPAM folder was checked ... and they answered, check the SPAM:teethhappy: folder and Subscriptions ... I have all the checkboxes in the subscriptions, I attach screenshots. I thought that maybe the problem is that my mail is ending with .ru and changed the mailbox to gmail ... it did not bring any result.

Spoiler

 


Edited by Goxland, 18 February 2019 - 04:41 AM.


RaiBOT01 #65 Posted 18 February 2019 - 03:56 PM

    (Cat) Community Manager

  • Administrator
  • 2767 battles
  • 13,607
  • [WGW]
  • Member since:
    06-28-2013

Tankers!

 

Due to technical difficulties, we paused this event earlier today for around 30 minutes, if you applied during this time your email request did not go through, you can enter again separately now. :)

 

If you're still experiencing problems, please contact Customer Service and make sure you include for WoTM email address.

 

Thanks!


<a data-cke-saved-href='http://www.pixeljoint.com/files/icons/walkingcat_by_thetaupe.gif' href='http://www.pixeljoint.com/files/icons/walkingcat_by_thetaupe.gif' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin...by_thetaupe.gif</a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin...hetaupe.gif</a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin...upe.gif</a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin...gif</a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'>http://www.pixeljoin.../a></a></a></a></a> 

Player's passion for our games is the fuel that keeps my tank engine running every day.

"Never let your sense of morals get in the way of doing what's right" - Isaac Asimov

Follow me on Twitter: @RAIBot01 - Crew Skills and Perks

Click to send in a XBOX  -  PS4


Oldschool13Fxt #66 Posted 18 February 2019 - 05:46 PM

    Private

  • Players
  • 7479 battles
  • 9
  • [RAGE]
  • Member since:
    06-27-2018
Of course i did not win anything lol probably works same as their match maker ..it treats me like crap as well hahaha

SHREK T T #67 Posted 18 February 2019 - 07:59 PM

    Captain

  • Players
  • 58170 battles
  • 1,618
  • [MDK]
  • Member since:
    08-24-2013
Why can we that use edge on our xbox one's not select the country that we live in on the give away it will not allow us to scroll down and select 
I LIKE TO MOAN

X66X C Evan #68 Posted 18 February 2019 - 09:45 PM

    Staff sergeant

  • Beta Tester
  • 15064 battles
  • 414
  • Member since:
    11-08-2013
Still no email, submitted a ticket & it was referred to a " specialist " and put on hold.
">

Greywoolfe64 #69 Posted 19 February 2019 - 08:40 AM

    Major

  • Players
  • 16000 battles
  • 2,176
  • [27PZR]
  • Member since:
    02-13-2016
Submitted a ticket, as I tried 3 times last night and again this morning with no email. I'm deffo over 21, I turned 55 this morning! :(

"Some say that he dines on lower glacis, and that he once spent three weeks hiding in a thick French bush. All we know is, he's called the Stug!"

Current garage (MOE's marked with star*) -click spoiler.

Spoiler

 


SHREK T T #70 Posted 19 February 2019 - 10:49 AM

    Captain

  • Players
  • 58170 battles
  • 1,618
  • [MDK]
  • Member since:
    08-24-2013

I have had no email tried 3 times over 3 day's lol WG cant even create a simple competition how in the world are you guy's going to get world of warships up and running ?

 


I LIKE TO MOAN

Chr15py #71 Posted 19 February 2019 - 01:46 PM

    Captain

  • Beta Tester
  • 14255 battles
  • 1,279
  • Member since:
    09-16-2013

Raibot - still no email! Please look into this as it’s getting silly now. 

Chris


"Per Ardua ad Astra - Through adversity to the stars"

RaiBOT01 #72 Posted 19 February 2019 - 03:24 PM

    (Cat) Community Manager

  • Administrator
  • 2767 battles
  • 13,607
  • [WGW]
  • Member since:
    06-28-2013

View PostChr15py, on 17 February 2019 - 04:34 AM, said:

Any update on this from WG? My ticket is “on hold” while a specialist looks into it currently

chris

 

View PostX66X C Evan, on 18 February 2019 - 03:45 PM, said:

Still no email, submitted a ticket & it was referred to a " specialist " and put on hold.

 

View PostChr15py, on 19 February 2019 - 07:46 AM, said:

Raibot - still no email! Please look into this as it’s getting silly now. 

Chris

 

Hello tankers,

 

Customer Support is still processing tickets.  Do please wait until you get a response.  Delay of your email doesn't mean you will not have a chance to win something :) 

 

I will try to get a status report, and get back to you!

 

Thanks for your patience 


<a data-cke-saved-href='http://www.pixeljoint.com/files/icons/walkingcat_by_thetaupe.gif' href='http://www.pixeljoint.com/files/icons/walkingcat_by_thetaupe.gif' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin...by_thetaupe.gif</a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin...hetaupe.gif</a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin...upe.gif</a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin...gif</a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'>http://www.pixeljoin.../a></a></a></a></a> 

Player's passion for our games is the fuel that keeps my tank engine running every day.

"Never let your sense of morals get in the way of doing what's right" - Isaac Asimov

Follow me on Twitter: @RAIBot01 - Crew Skills and Perks

Click to send in a XBOX  -  PS4


SlTZKRlEG #73 Posted 19 February 2019 - 03:57 PM

    First lieutenant

  • Beta Tester
  • 51663 battles
  • 758
  • Member since:
    07-25-2013
Raibot, do we need to submit a ticket to get a response or will the system be fixed and send out all the delayed emails?  I signed up on day 1 and still haven't received anything (neither inbox nor spam folder) but I didn't submit a ticket.


Chr15py #74 Posted 19 February 2019 - 04:44 PM

    Captain

  • Beta Tester
  • 14255 battles
  • 1,279
  • Member since:
    09-16-2013

View PostRaiBOT01, on 19 February 2019 - 03:24 PM, said:

 

 

 

Hello tankers,

 

Customer Support is still processing tickets.  Do please wait until you get a response.  Delay of your email doesn't mean you will not have a chance to win something :) 

 

I will try to get a status report, and get back to you!

 

Thanks for your patience 

 

thank you Raibot. That’s all I wanted to hear :honoring:

 

chris


"Per Ardua ad Astra - Through adversity to the stars"

Greywoolfe64 #75 Posted 19 February 2019 - 08:10 PM

    Major

  • Players
  • 16000 battles
  • 2,176
  • [27PZR]
  • Member since:
    02-13-2016

View PostRaiBOT01, on 19 February 2019 - 03:24 PM, said:

 

 

 

Hello tankers,

 

Customer Support is still processing tickets.  Do please wait until you get a response.  Delay of your email doesn't mean you will not have a chance to win something :) 

 

I will try to get a status report, and get back to you!

 

Thanks for your patience 

 

Thanks Rai!

"Some say that he dines on lower glacis, and that he once spent three weeks hiding in a thick French bush. All we know is, he's called the Stug!"

Current garage (MOE's marked with star*) -click spoiler.

Spoiler

 


movado75 #76 Posted 20 February 2019 - 01:33 AM

    Sergeant

  • Supertest - PS4
  • 25965 battles
  • 157
  • Member since:
    05-07-2016
i never get the emails im not even gonna bother with this

furballthegame #77 Posted 20 February 2019 - 01:39 AM

    Sergeant

  • Players
  • 26202 battles
  • 116
  • Member since:
    02-04-2014

View PostBrogueOne, on 15 February 2019 - 01:18 PM, said:

I did not win...... *sigh*

 

I didn't try...... Lol

Z0MB13A55A51N #78 Posted 20 February 2019 - 04:08 AM

    First lieutenant

  • Beta Tester
  • 62283 battles
  • 881
  • [C-GUL]
  • Member since:
    11-15-2013

View PostRaiBOT01, on 19 February 2019 - 07:24 AM, said:

 

 

 

Hello tankers,

 

Customer Support is still processing tickets.  Do please wait until you get a response.  Delay of your email doesn't mean you will not have a chance to win something :) 

 

I will try to get a status report, and get back to you!

 

Thanks for your patience 

Didn't work for me either, does that mean I should submit a ticket?



RaiBOT01 #79 Posted 20 February 2019 - 05:34 PM

    (Cat) Community Manager

  • Administrator
  • 2767 battles
  • 13,607
  • [WGW]
  • Member since:
    06-28-2013

View PostZ0MB13A55A51N, on 19 February 2019 - 10:08 PM, said:

Didn't work for me either, does that mean I should submit a ticket?

 

Yes please.  Submit a ticket with the information requested in the OP. 

<a data-cke-saved-href='http://www.pixeljoint.com/files/icons/walkingcat_by_thetaupe.gif' href='http://www.pixeljoint.com/files/icons/walkingcat_by_thetaupe.gif' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin...by_thetaupe.gif</a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin...hetaupe.gif</a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin...upe.gif</a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin...gif</a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'>http://www.pixeljoin.../a></a></a></a></a> 

Player's passion for our games is the fuel that keeps my tank engine running every day.

"Never let your sense of morals get in the way of doing what's right" - Isaac Asimov

Follow me on Twitter: @RAIBot01 - Crew Skills and Perks

Click to send in a XBOX  -  PS4


SHREK T T #80 Posted 20 February 2019 - 06:39 PM

    Captain

  • Players
  • 58170 battles
  • 1,618
  • [MDK]
  • Member since:
    08-24-2013
Raibot im nott being funny when i say this but putting a ticket in is useless it takes a week to get a reply then its put on hold for another week by the time we get an answer from wargaming support this competition will be over and the next competition will be out
I LIKE TO MOAN





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