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World of Tanks Console - Fifth Anniversary Giveaway: Enter Now to Win One of 6,500+ Prizes!

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106 replies to this topic

RuefulCenturion #81 Posted 20 February 2019 - 07:19 PM

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View PostSHREK T T, on 20 February 2019 - 01:39 PM, said:

Raibot im nott being funny when i say this but putting a ticket in is useless it takes a week to get a reply then its put on hold for another week by the time we get an answer from wargaming support this competition will be over and the next competition will be out

 

Calm down. 

 

  1. EVENT Dates

The Event will begin on February 12, 2019, 12:00 (UTC+2) and end on April 30, 2019, 18:00 (UTC+2).

 

https://console.worl...-and-conditions


 

 


TheRhino2020 #82 Posted 20 February 2019 - 08:32 PM

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I had put in a ticket last week, it was resolved today. The CS rep sent me the email link in my ticket. Worked just fine. Kudos to the CS team!

TribsaDude #83 Posted 21 February 2019 - 12:08 PM

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Thank you WGCB for the prize I won which was the bottle opener. The bottle opener arrived today and is of high quality and will sit in pride of place in a display cabinet. Thank you once again and good luck to those who are having issues.

N7EasierPilot31 #84 Posted 21 February 2019 - 12:22 PM

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View PostN7EasierPilot31, on 16 February 2019 - 05:22 PM, said:

anxiously waiting for answer to my ticket, never got an e-mail.:(

 

customer service resolved my ticket. the link i tried in the website was the issue. they sent me a new link. i got a medal! WooHoo!:)

SpongeBob SquarePants, Episode 130:  Eugene Krabs - "Questions are a danger to you and a burden to others."


RaiBOT01 #85 Posted 21 February 2019 - 04:05 PM

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View PostTribsaDude, on 21 February 2019 - 06:08 AM, said:

Thank you WGCB for the prize I won which was the bottle opener. The bottle opener arrived today and is of high quality and will sit in pride of place in a display cabinet. Thank you once again and good luck to those who are having issues.

Nice!  Send us a photo!  We would like to see it :D 

View PostN7EasierPilot31, on 21 February 2019 - 06:22 AM, said:

 

customer service resolved my ticket. the link i tried in the website was the issue. they sent me a new link. i got a medal! WooHoo!:)

Congratulations! :D 


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Player's passion for our games is the fuel that keeps my tank engine running every day.

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RaiBOT01 #86 Posted 21 February 2019 - 04:06 PM

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View PostBibo1GerUk, on 17 February 2019 - 01:47 AM, said:

My brother won something and got an e-mail telling him to check in-game. Yet the game doesn't display anything in the history apart from the free tanks he activated in the Xbox Store last month. Since then he hadn't played again. He played a few matches today and It looks like it may have been 500k Silver but is there any way to find out properly?

His GT is "Ray GB DE"

 

I would suggest to have him submit a ticket via CS. 

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Player's passion for our games is the fuel that keeps my tank engine running every day.

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Follow me on Twitter: @RAIBot01 - Crew Skills and Perks

Click to send in a XBOX  -  PS4


RaiBOT01 #87 Posted 21 February 2019 - 04:08 PM

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View PostSHREK T T, on 20 February 2019 - 12:39 PM, said:

Raibot im nott being funny when i say this but putting a ticket in is useless it takes a week to get a reply then its put on hold for another week by the time we get an answer from wargaming support this competition will be over and the next competition will be out

 

There is still plenty of time.  Please be patient.  CS is already resolving most of the tickets.  You should receive a response soon. 

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Player's passion for our games is the fuel that keeps my tank engine running every day.

"Never let your sense of morals get in the way of doing what's right" - Isaac Asimov

Follow me on Twitter: @RAIBot01 - Crew Skills and Perks

Click to send in a XBOX  -  PS4


Z0MB13A55A51N #88 Posted 21 February 2019 - 08:35 PM

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View PostTribsaDude, on 21 February 2019 - 04:08 AM, said:

Thank you WGCB for the prize I won which was the bottle opener. The bottle opener arrived today and is of high quality and will sit in pride of place in a display cabinet. Thank you once again and good luck to those who are having issues.

 

Sweet.  I would gladly trade my patches I won.  I could actually use a bottle opener.  

Obsulus 07 #89 Posted 21 February 2019 - 09:04 PM

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I've submitted my email three times now, and never got an email - spam, or otherwise. And the email attached to my Xbox Live account gets straight-up rejected.

Dredd1973 #90 Posted 22 February 2019 - 11:24 AM

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I won a bottle opener. :medal:

Order in the Chaos


vampyrii #91 Posted 22 February 2019 - 11:31 AM

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View PostRaiBOT01, on 21 February 2019 - 06:08 PM, said:

 

There is still plenty of time.  Please be patient.  CS is already resolving most of the tickets.  You should receive a response soon. 

 

Just FYI, the site still doesn't work. Its the 6th time today, I submit my info and receive no email (not even in junk/spam folder). I gave up on this.

This landing page it just doesn't work.



welder669 #92 Posted 22 February 2019 - 02:05 PM

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Put in a ticket yesterday. It was answered same day. Link worked I won a bottle opener that is sure to get plenty of use when it arrives.

RaiBOT01 #93 Posted 22 February 2019 - 03:11 PM

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View Postvampyrii, on 22 February 2019 - 05:31 AM, said:

 

Just FYI, the site still doesn't work. Its the 6th time today, I submit my info and receive no email (not even in junk/spam folder). I gave up on this.

This landing page it just doesn't work.

 

Did you contact Customer Support? 

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Player's passion for our games is the fuel that keeps my tank engine running every day.

"Never let your sense of morals get in the way of doing what's right" - Isaac Asimov

Follow me on Twitter: @RAIBot01 - Crew Skills and Perks

Click to send in a XBOX  -  PS4


RaiBOT01 #94 Posted 22 February 2019 - 06:24 PM

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View PostObsulus 07, on 21 February 2019 - 03:04 PM, said:

I've submitted my email three times now, and never got an email - spam, or otherwise. And the email attached to my Xbox Live account gets straight-up rejected.

 

Hello,

 

Did you hear back from CS?


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Player's passion for our games is the fuel that keeps my tank engine running every day.

"Never let your sense of morals get in the way of doing what's right" - Isaac Asimov

Follow me on Twitter: @RAIBot01 - Crew Skills and Perks

Click to send in a XBOX  -  PS4


RaiBOT01 #95 Posted 22 February 2019 - 06:25 PM

    (Cat) Community Manager

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    06-28-2013

View PostTribsaDude, on 21 February 2019 - 06:08 AM, said:

Thank you WGCB for the prize I won which was the bottle opener. The bottle opener arrived today and is of high quality and will sit in pride of place in a display cabinet. Thank you once again and good luck to those who are having issues.

 

Glad the issue was resolved :)

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Player's passion for our games is the fuel that keeps my tank engine running every day.

"Never let your sense of morals get in the way of doing what's right" - Isaac Asimov

Follow me on Twitter: @RAIBot01 - Crew Skills and Perks

Click to send in a XBOX  -  PS4


georgepapa83 #96 Posted 22 February 2019 - 06:44 PM

    Corporal

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    11-06-2016
Also I am not receiving any email yet. Maybe you do not like small countries since you are not even able to add Cypriot flag ingame after tickets tickets I wrote. Cheers

Greywoolfe64 #97 Posted 23 February 2019 - 08:02 AM

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View PostTheRhino2020, on 20 February 2019 - 08:32 PM, said:

I had put in a ticket last week, it was resolved today. The CS rep sent me the email link in my ticket. Worked just fine. Kudos to the CS team!

 

Same here, I won a set of mastery patches, that should look spiffy on my German and US tanker jackets!

"Some say that he dines on lower glacis, and that he once spent three weeks hiding in a thick French bush. All we know is, he's called the Stug!"

Current garage (MOE's marked with star*) -click spoiler.

Spoiler

 


vampyrii #98 Posted 23 February 2019 - 11:58 AM

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    12-14-2013

View PostRaiBOT01, on 22 February 2019 - 05:11 PM, said:

 

Did you contact Customer Support? 

 

Honestly, i did not. Felt like just fixing the error on the site would solve this for everyone. IMHO , CS has more serious issues to resolve than this and the issue is already reported by many people at least for a week now (?). They should have fixed the landing page.

 

PS.

I wil submit a ticket even though I feel that this is not the right way to deal with the issue.



smknepp #99 Posted 24 February 2019 - 02:33 PM

    Sergeant

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    06-08-2016

Smknepp ps4.

I love tanks.

I love tanks for so many reasons.  1) they are simply the coolest looking machines on the planet.  2) tank go BOOM lol. 3) seriously to me a tank is deadly mobile art a modern marvel . 4) wot brings the machines I love more than any other all together for me and my friends to kill all 15 reds in 1 game.  My platoon killed all 15. Go T-N-T 



SHOGUN08SS #100 Posted 27 February 2019 - 03:41 AM

    Sergeant

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    10-12-2013

Entered with 2 emails last week, 2 fails, submitted support ticket and was contacted the problem is resolved to check my email...won a can opener under 1 email and the mastery badges under the other.

Thanks WG support!! :medal:


 

 






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