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5th year anniversary issues - what’s happening?

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Chr15py #1 Posted 18 February 2019 - 05:58 PM

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Hey.

 

so just wondering what’s happening with this? My tickets are currently “on hold” until a specialist looks into it, Facebook are saying it was going to be fixed earlier and the only eople on the forum who might be able to help - Raib0t and Max, have gone quiet over the subject. 

 

Any idea whats happening? An update would be appreciated as it’s frustrating it worked for some people but not for many other (including me) on any of the devices I’ve tried. I have followed all of the advice so it’s definitely a WG issue lol. 

 

Cheers

chris


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Ragyoo #2 Posted 18 February 2019 - 06:19 PM

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Hello,

 

issued a ticket for the hang scratch card page on "enter your email address and voucher". No answer.



Chr15py #3 Posted 18 February 2019 - 08:31 PM

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Max...Rai...

 

where are you?


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psmobius1 #4 Posted 18 February 2019 - 08:37 PM

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what problem are you having?

 

 



BrogueOne #5 Posted 18 February 2019 - 11:40 PM

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View PostChr15py, on 18 February 2019 - 08:31 PM, said:

Max...Rai...

 

where are you?

It’s a US holiday today.  Lots of Americans don’t have to work.



TocFanKe4 #6 Posted 18 February 2019 - 11:48 PM

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View PostBrogueOne, on 18 February 2019 - 05:40 PM, said:

It’s a US holiday today.  Lots of Americans don’t have to work.

 

I seriously don't know anyone outside of government work or banks that have the day off.


 

The E25 was built for Shenanigans


BrogueOne #7 Posted 19 February 2019 - 12:00 AM

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View PostTocFanKe4, on 18 February 2019 - 11:48 PM, said:

 

I seriously don't know anyone outside of government work or banks that have the day off.

I have the day off because we are an online vendor and there’s no US Postal Service today to ship off any orders I might complete.  WG has nearly always given its employees the day off for “bank holidays”, but it’s certainly not unique to them or Federal/financial employees.  Time off for holidays like this is certainly the discretion of the employer and not bound by precedent or expectation.



MaxChaos24 #8 Posted 19 February 2019 - 01:18 AM

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View PostChr15py, on 18 February 2019 - 12:58 PM, said:

Hey.

 

so just wondering what’s happening with this? My tickets are currently “on hold” until a specialist looks into it, Facebook are saying it was going to be fixed earlier and the only eople on the forum who might be able to help - Raib0t and Max, have gone quiet over the subject. 

 

Any idea whats happening? An update would be appreciated as it’s frustrating it worked for some people but not for many other (including me) on any of the devices I’ve tried. I have followed all of the advice so it’s definitely a WG issue lol. 

 

Cheers

chris

 

We are closed for the holidays and will be back tomorrow.  I cant see anywhere in your post mentioning any issue? Be sure to post in the bug report section with details and we can look into it tomorrow. :honoring:

Hypocrite #9 Posted 19 February 2019 - 01:33 AM

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View PostTocFanKe4, on 18 February 2019 - 05:48 PM, said:

 

I seriously don't know anyone outside of government work or banks that have the day off.

 

My Engineer had today off, and she works for a medical device firm.

 

My Girlfriend had today off, and she works for an insurance benefit firm.

 

I didn't get today off, but that's because my company takes Martin Luther King, Jr. Day off instead.

 

The trick to getting holidays off is to be in a white-collar industry. 


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TocFanKe4 #10 Posted 19 February 2019 - 02:01 AM

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View PostHypocrite, on 18 February 2019 - 07:33 PM, said:

 

My Engineer had today off, and she works for a medical device firm.

 

My Girlfriend had today off, and she works for an insurance benefit firm.

 

I didn't get today off, but that's because my company takes Martin Luther King, Jr. Day off instead.

 

The trick to getting holidays off is to be in a white-collar industry. 

 

I work in a chemistry lab front office. We don't get MLK or President's day off. I do get 33 days vacation a year, including holidays, though.  


 

The E25 was built for Shenanigans


Hypocrite #11 Posted 19 February 2019 - 02:04 AM

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View PostTocFanKe4, on 18 February 2019 - 08:01 PM, said:

 

I work in a chemistry lab front office. We don't get MLK or President's day off. I do get 33 days vacation a year, including holidays, though.  

 

I think you're coming out ahead of me, Toc. 

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TocFanKe4 #12 Posted 19 February 2019 - 02:26 AM

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View PostHypocrite, on 18 February 2019 - 08:04 PM, said:

 

I think you're coming out ahead of me, Toc. 

 

One of the perks working there for over a decade. Plus it's a French company ,so they seem to be more generous with the vacation time


 

The E25 was built for Shenanigans


Chr15py #13 Posted 19 February 2019 - 08:52 AM

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View PostMaxChaos24, on 19 February 2019 - 01:18 AM, said:

 

We are closed for the holidays and will be back tomorrow.  I cant see anywhere in your post mentioning any issue? Be sure to post in the bug report section with details and we can look into it tomorrow. :honoring:

 

Apologies Max...I didn't realise.

 

I've had the same problem that 50% of the population has had - enter correct mail and details into the website, click "over 21", click "agree" then it takes you to a "Yay, you've entered. Look for an email"....which never comes. I literally have done it two or three times a day and not had an email received.

 

I have added a ticket...two infact, and both are currently "On Hold" (I guess the reason being the US Holiday). 

 

I will add this in bug reports but if you could have a look into this when you are in, it would be appreciated.


Cheers

Chris


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Ragyoo #14 Posted 19 February 2019 - 09:04 AM

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https://drive.google...8LDUfOLgr3RE5k7

 

This.

 

And now the submitted ticket entered the infamous AI coopted by click worker deadlock. Soon this thing called "the player support" will pretend the ticket is solved and basta.

 

Hate this world of AI skimming and click workers exploited from abroad "dime-a-click" countries with screen names... John Carpenter living India, and Elaine Murphy living in... Tunisia !

 

If this world really made some people live decently, answers would be given to any problems by real, well paid and dedicated brains attention.

 

Very upset now. The scratch game will go away and I didn't scratch nothing but my head !



welder669 #15 Posted 19 February 2019 - 02:32 PM

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I have not put in a support ticket, but I would like to add my name to the list of players that did not get the email. I even went so far at to adjust my email preferences to allow any and all emails from wargaming just in case that was blocking it. Nope didn't help.

TSK TSK 16 #16 Posted 19 February 2019 - 03:08 PM

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Tried a few times.  Gave up. Not even going to bother with a ticket. Kinda sad that a simple contest could not be done right.

Pit Friend #17 Posted 19 February 2019 - 04:29 PM

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View PostTocFanKe4, on 18 February 2019 - 09:26 PM, said:

 

One of the perks working there for over a decade. Plus it's a French company ,so they seem to be more generous with the vacation time

 

Just wait until you get to retire.  365 vacation days a year! :great:

When the nice guy loses his patience the devil shivers. 


vampyrii #18 Posted 19 February 2019 - 06:04 PM

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View PostTSK TSK 16, on 19 February 2019 - 05:08 PM, said:

Tried a few times.  Gave up. Not even going to bother with a ticket. Kinda sad that a simple contest could not be done right.

 

Same here. Tried only once though. Still waiting for the email.

 

 


 

vampyrii #19 Posted 20 February 2019 - 04:03 PM

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Are we there yet?
 





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