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WOT CONSOLE - ANNOUNCE MAINTENANCE 24 HRS AHEAD

Premium Time allocation

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Poll: WOT Console - Weekly Server Maintenance Announcement (17 members have cast votes)

You have to complete 5 battles in order to participate this poll.

Should Wargaming give customers advanced notice of upcoming maintenance?

  1. Yes (15 votes [88.24%] - View)

    Percentage of vote: 88.24%

  2. No (2 votes [11.76%] - View)

    Percentage of vote: 11.76%

  3. Maybe/don't know (0 votes [0.00%])

    Percentage of vote: 0.00%

Should premium time 'pause' during maintenance periods?

  1. Yes (15 votes [88.24%] - View)

    Percentage of vote: 88.24%

  2. No (2 votes [11.76%] - View)

    Percentage of vote: 11.76%

  3. Maybe/don't know (0 votes [0.00%])

    Percentage of vote: 0.00%

Would you still purchase premium time, knowing maintenance would use the time you have purchased.

  1. Yes (9 votes [52.94%] - View)

    Percentage of vote: 52.94%

  2. No (5 votes [29.41%] - View)

    Percentage of vote: 29.41%

  3. Maybe/don't know (3 votes [17.65%] - View)

    Percentage of vote: 17.65%

Would you like to give Wargaming free money i.e. premium purchase time that is lost in maintenance time?

  1. Absolutely! (4 votes [23.53%] - View)

    Percentage of vote: 23.53%

  2. No (10 votes [58.82%] - View)

    Percentage of vote: 58.82%

  3. Is that a thing? (3 votes [17.65%] - View)

    Percentage of vote: 17.65%

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SENS3I515 #1 Posted 14 March 2019 - 11:52 PM

    Private

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    09-12-2016

As per topic. I often purchase 1 day of premium at a time as I travel for work and only jump on when home. On numerous occasions, I will purchase 1 day of premium only for servers to go down for maintenance within an hour of purchasing. When I contacted support, I was told nothing can be done as the timer begins as soon as the purchase is made. Effectively, a free payment to Wargaming.

 

This could easily be avoided with a notice in the deals of the week loading page, 48 hrs, 24 hrs or even 12 hours before the server maintenance begins. The maintenance team must be aware before the due time and date, so again, seems like an easy notification to make to players/customers.

 

@MaxChaos24 - thanks for the heads up but is there a notification in-game or is it just announcements in the forum? If just the forum, it would be great to have the in-game menu/deals of the week announce maintenance. I'm guessing, like myself, not a lot of players are looking on the forum before purchasing (although, I would now). Cheers

 



MaxChaos24 #2 Posted 15 March 2019 - 11:52 AM

    Gameplay Expert

  • Administrator
  • 12874 battles
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  • Member since:
    09-15-2013

Hello, we always announce schedule downtime the day before it happens. If you aren't aware of where these notifications are posted, you can view them in "Announcements". :honoring:

http://forum-console.worldoftanks.com/index.php?/forum/990-announcements/

 

 






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