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Unable to hear in game chat for the last few weeks


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craig3999 #1 Posted 14 May 2019 - 09:51 AM

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Unable to hear in game chat (only on WOT) for the last few weeks (I know some would consider this a good thing).   Other games work fine as I have tested it.  I have tried everything possible to get it to work is there a fix for this please?

WESTW33ZY #2 Posted 14 May 2019 - 10:10 AM

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I've had this issue since january and its been posted in the bug section months ago and i made a support ticket where i was told theyre aware of the issue and the specialists are hard at work fixing the issue. This was like 2 months ago and nothings been fixed, i feel quite let down by wg as its like the issue just got pushed under the rug when game chat is a core feature of almost all games and it works in every other game apart from wot.

FinlandRed #3 Posted 14 May 2019 - 10:16 AM

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Lucky you.:trollface:


Xenith_Inc #4 Posted 14 May 2019 - 11:38 AM

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Same on PS4. It's been quite refreshing, although would prefer to be able to communicate with my team when needed.

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MaxChaos24 #5 Posted 14 May 2019 - 11:48 AM

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View Postcraig3999, on 14 May 2019 - 05:51 AM, said:

Unable to hear in game chat (only on WOT) for the last few weeks (I know some would consider this a good thing).   Other games work fine as I have tested it.  I have tried everything possible to get it to work is there a fix for this please?

 

View PostXenith_Inc, on 14 May 2019 - 07:38 AM, said:

Same on PS4. It's been quite refreshing, although would prefer to be able to communicate with my team when needed.

Moved this thread to bug reports:

 

Could those of you experience no game chat please do the following. I know it's a pain but it's something we need to see where the error is happening at as it only affects certain players. 

 

During the match when you have no game chat:

  • Plug a Keyboard into your Console (or use a Chatpad if you have one)
  • Press the Enter Key and then type the following exactly:
    • 1337 report a manual bug please 1337
  • Press the Enter Key

Please note, you will not be see anything when you hit enter, when typing, or after hitting enter the second time. You'll be typing into an invisible box that you cant see. I would recommend following these steps a few times in case you make a typo the first time. 

 

Once you do this, please let us know so we can look up your account to see if we can see the manual bug in our system. 



craig3999 #6 Posted 16 May 2019 - 10:16 AM

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I have done the above Max and also submitted a ticket which has been replied too but still no chat in game please can you look at it again? Thanks

MaxChaos24 #7 Posted 16 May 2019 - 11:26 AM

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View Postcraig3999, on 16 May 2019 - 06:16 AM, said:

I have done the above Max and also submitted a ticket which has been replied too but still no chat in game please can you look at it again? Thanks

 

Thanks. The steps only files a bug so we can see what the issue it. It won't resolve any issues. We received the bug report so we've sent it to be looked at to see if they can find out why your chat failed. :honoring:

craig3999 #8 Posted 16 May 2019 - 12:05 PM

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View PostMaxChaos24, on 16 May 2019 - 11:26 AM, said:

 

Thanks. The steps only files a bug so we can see what the issue it. It won't resolve any issues. We received the bug report so we've sent it to be looked at to see if they can find out why your chat failed. :honoring:

 

 

Thanks its been a quiet few weeks after 5 years of chat.



True Don 88 #9 Posted 16 May 2019 - 09:04 PM

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I had this issue for months, then when we had the latest update recently it suddenly resolved itself and I could once again hear in game chat.

WESTW33ZY #10 Posted 16 May 2019 - 09:26 PM

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View PostTrue Don 88, on 16 May 2019 - 09:04 PM, said:

I had this issue for months, then when we had the latest update recently it suddenly resolved itself and I could once again hear in game chat.

 

hmmm so there is hope lol i really do hope they can find the issue now someones helped out above

 



FineEight53 #11 Posted 16 May 2019 - 11:39 PM

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View PostWESTW33ZY, on 17 May 2019 - 09:26 AM, said:

 

hmmm so there is hope lol i really do hope they can find the issue now someones helped out above

 

 

crossing both fingers and toes lol, chat  works fine in wowsl




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