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Received a tank from long haul, but...


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im_balthazur #1 Posted 20 June 2019 - 12:07 PM

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Where is the crew?

ImNotaBounty #2 Posted 20 June 2019 - 12:24 PM

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MaxChaos24 #3 Posted 20 June 2019 - 12:26 PM

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View Postim_balthazur, on 20 June 2019 - 08:07 AM, said:

Where is the crew?

 

It's in your crew barracks. :honoring:

Maxipotzac #4 Posted 20 June 2019 - 01:12 PM

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View PostMaxChaos24, on 20 June 2019 - 12:26 PM, said:

 

It's in your crew barracks. :honoring:

 

Max please help! If I buy a premium tank from the TT line, will I get the special crew? Because I didn't get to wojtek just by the support. I didn't get to Bogatyr now. If this is normal then I will not open a ticket again. Thanks
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Sadriel Fett #5 Posted 20 June 2019 - 01:22 PM

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View PostMaxipotzac, on 20 June 2019 - 09:12 AM, said:

 

Max please help! If I buy a premium tank from the TT line, will I get the special crew? Because I didn't get to wojtek just by the support. I didn't get to Bogatyr now. If this is normal then I will not open a ticket again. Thanks

 

If it's supposed to come with a special crew, like the Merc tanks, it'll have the crew listed in the Details>Overview Tab.  I just had to get customer service to give me my Hellborn Reaper crew for the Skullcap tank I got from the Premium tech tree the other week.  However, if it's just a regular Premium, like the Fury, Tiger 131, Bogatyr, Snakebite, Boilermaker, Wojtek, it will only come with a special crew if you purchase it in a bundle from the store.  If you get it straight from the Premium tech tree, they won't come with the special crew that normally comes with it in bundles.  I believe this is one of the reasons they started throwing the special crews in the War Chests as rewards.  So, people who didn't get the crews with their tanks have the ability to get them without having to purchase the tank again when it's on sale in a bundle.

 

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MaxChaos24 #6 Posted 20 June 2019 - 01:49 PM

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View PostMaxipotzac, on 20 June 2019 - 09:12 AM, said:

 

Max please help! If I buy a premium tank from the TT line, will I get the special crew? Because I didn't get to wojtek just by the support. I didn't get to Bogatyr now. If this is normal then I will not open a ticket again. Thanks

 

Hello, only Bundles will contain the special crews so if you buy from the tech tree it won't come with one. You can file a Support Ticket and ask for the crew though. :honoring:

Maxipotzac #7 Posted 20 June 2019 - 02:05 PM

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View PostMaxChaos24, on 20 June 2019 - 01:49 PM, said:

 

Hello, only Bundles will contain the special crews so if you buy from the tech tree it won't come with one. You can file a Support Ticket and ask for the crew though. :honoring:

 

View PostSadriel Fett, on 20 June 2019 - 01:22 PM, said:

 

If it's supposed to come with a special crew, like the Merc tanks, it'll have the crew listed in the Details>Overview Tab.  I just had to get customer service to give me my Hellborn Reaper crew for the Skullcap tank I got from the Premium tech tree the other week.  However, if it's just a regular Premium, like the Fury, Tiger 131, Bogatyr, Snakebite, Boilermaker, Wojtek, it will only come with a special crew if you purchase it in a bundle from the store.  If you get it straight from the Premium tech tree, they won't come with the special crew that normally comes with it in bundles.  I believe this is one of the reasons they started throwing the special crews in the War Chests as rewards.  So, people who didn't get the crews with their tanks have the ability to get them without having to purchase the tank again when it's on sale in a bundle.

 

Sadriel, Max thanks for the help! :honoring:
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Sadriel Fett #8 Posted 20 June 2019 - 02:16 PM

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View PostMaxipotzac, on 20 June 2019 - 10:05 AM, said:

 

Sadriel, Max thanks for the help! :honoring:

 

View PostMaxChaos24, on 20 June 2019 - 09:49 AM, said:

 

Hello, only Bundles will contain the special crews so if you buy from the tech tree it won't come with one. You can file a Support Ticket and ask for the crew though. :honoring:

 


Also, if you go to customize your crew, you can change the picture and audio to the Bogatyr crew member.  Sometimes the older "hero" crews will show up as a choice to use.  That's how I was able to get my Joakim Broden crew member for my Primo Victoria when I got it off the Premium tech tree.  However, Bogatyr doesn't come with the Iron Mace skill that the bundled version comes with.  Unfortunately, it doesn't show the Wojtek bear crew as available for the Polish crews, though.  Max, do you know if they are going to add those to the available crew customizations later on in the year?

 

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Maxipotzac #9 Posted 20 June 2019 - 02:25 PM

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View PostSadriel Fett, on 20 June 2019 - 02:16 PM, said:

 

 


Also, if you go to customize your crew, you can change the picture and audio to the Bogatyr crew member.  Sometimes the older "hero" crews will show up as a choice to use.  That's how I was able to get my Joakim Broden crew member for my Primo Victoria when I got it off the Premium tech tree.  However, Bogatyr doesn't come with the Iron Mace skill that the bundled version comes with.  Unfortunately, it doesn't show the Wojtek bear crew as available for the Polish crews, though.  Max, do you know if they are going to add those to the available crew customizations later on in the year?

 

fortunately the support was nice and I got the wojtek teddy from them. I'll try bogaty too, the skill can be good for a sniper tank. But with Rudy, I'll wait for a bundled version, I won't buy it from the TT line.

Edited by Maxipotzac, 20 June 2019 - 02:25 PM.

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im_balthazur #10 Posted 20 June 2019 - 03:08 PM

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View PostMaxChaos24, on 20 June 2019 - 12:26 PM, said:

 

It's in your crew barracks. :honoring:

 

No it’s not.

 

also, why would a polish built tank with a polish crew not be available for other polish crews, unlike the captured kv1 ?



MaxChaos24 #11 Posted 20 June 2019 - 03:11 PM

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View Postim_balthazur, on 20 June 2019 - 11:08 AM, said:

 

No it’s not.

 

Hello, it is, I'm looking at it right now on your account. Please have a look in your crew barracks as it's sitting there unassigned ready for use. :honoring:

im_balthazur #12 Posted 20 June 2019 - 03:25 PM

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View PostMaxChaos24, on 20 June 2019 - 03:11 PM, said:

 

Hello, it is, I'm looking at it right now on your account. Please have a look in your crew barracks as it's sitting there unassigned ready for use. :honoring:

 

I seriously doubt it since there is no “Rudy” crew in my crew barracks.

MaxChaos24 #13 Posted 20 June 2019 - 03:28 PM

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View Postim_balthazur, on 20 June 2019 - 11:25 AM, said:

 

I seriously doubt it since there is no “Rudy” crew in my crew barracks.

 

Hello, Rudy is the name of the Tank, the Crew's name is Szarik & Jan Kos

im_balthazur #14 Posted 20 June 2019 - 03:43 PM

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It shouldn’t be listed as an MS-1 crew. It should be listed as a Rudy crew, just like the HMH t34-85M crew that is sitting in my barracks 

Pontiac Pat #15 Posted 20 June 2019 - 03:54 PM

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View Postim_balthazur, on 20 June 2019 - 07:43 AM, said:

It shouldn’t be listed as an MS-1 crew. It should be listed as a Rudy crew, just like the HMH t34-85M crew that is sitting in my barracks 

 

Actually, that is a bonus.  If it says "MS-1" then that is telling you that it is not actually assigned to any tank yet and can be assigned to any tank you want for free (first time only).  Unassigned tanks default to show as the first tank in that nation's garage list, which for Russia is the MS-1.

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