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TocFanKe4 #81 Posted 19 July 2019 - 01:16 PM

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View PostRaiBOT01, on 18 July 2019 - 09:07 AM, said:

 

I dont believe we will do a second survey listing.  There are several questions as to why we cannot send the survey to everyone.  Just as an FYI, companies are limited to send X amount of mass emails to X amount of people otherwise the emails can be marked as spam by major email companies like google or Yahoo and be forever blocked from sending more emails.  

 

It Is there any way to contact the email company and get them to quit blocking your messages as spam? Your messages are currently blocked as spam for me and I'd like to start getting them again


 

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TemplarKnight75 #82 Posted 19 July 2019 - 01:47 PM

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View PostTocFanKe4, on 19 July 2019 - 08:16 AM, said:

 

It Is there any way to contact the email company and get them to quit blocking your messages as spam? Your messages are currently blocked as spam for me and I'd like to start getting them again

 

most email providers have ways to mark a sender as friendly. You could try listing their email as a contact or looking for such a whitelist type option in the settings 

TocFanKe4 #83 Posted 19 July 2019 - 02:32 PM

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View PostTemplarKnight75, on 19 July 2019 - 08:47 AM, said:

 

most email providers have ways to mark a sender as friendly. You could try listing their email as a contact or looking for such a whitelist type option in the settings 

 

I did.  Still don't work.  I put in tickets, everything.  I think someone in the middle is blocking it, or WG's e-mail provider is blocking it. 

 

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M4ntiX #84 Posted 19 July 2019 - 02:49 PM

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View PostTocFanKe4, on 19 July 2019 - 02:32 PM, said:

 

I did.  Still don't work.  I put in tickets, everything.  I think someone in the middle is blocking it, or WG's e-mail provider is blocking it. 

 

Try "white listing" WG's @ address and marking it as "not spam." It should work. Why would you want to is a completely different story. :D

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RaiBOT01 #85 Posted 19 July 2019 - 03:01 PM

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View PostTemplarKnight75, on 19 July 2019 - 07:47 AM, said:

 

most email providers have ways to mark a sender as friendly. You could try listing their email as a contact or looking for such a whitelist type option in the settings 

This is correct.  Thank you for your assistance :)

View PostTocFanKe4, on 19 July 2019 - 08:32 AM, said:

 

I did.  Still don't work.  I put in tickets, everything.  I think someone in the middle is blocking it, or WG's e-mail provider is blocking it. 

I’ll as around but I am not sure what else could be done.  


<a data-cke-saved-href='http://www.pixeljoint.com/files/icons/walkingcat_by_thetaupe.gif' href='http://www.pixeljoint.com/files/icons/walkingcat_by_thetaupe.gif' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin...by_thetaupe.gif</a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin...hetaupe.gif</a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin...upe.gif</a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin...gif</a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'><a href='http://www.pixeljoin.../a></a></a></a></a>' class='bbc_url' title='External link' rel='external'>http://www.pixeljoin.../a></a></a></a></a> 

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TocFanKe4 #86 Posted 19 July 2019 - 03:20 PM

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View PostRaiBOT01, on 19 July 2019 - 10:01 AM, said:

This is correct.  Thank you for your assistance :)

I’ll as around but I am not sure what else could be done.  

 

What is the current email address you're using for mass communication? I have the old one noreply@xbox.warming.net in my white list, but I don't know what you're using now


 

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N7EasierPilot31 #87 Posted 19 July 2019 - 07:59 PM

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View PostRaiBOT01, on 17 July 2019 - 01:49 PM, said:

 

 

 

 

 

Thank you.  I will compile the list and sent it over to verify with the survey team!

 

checked junk mail every day. nothing. i finally used link that was posted on this thread....:confused:

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CSW652 #88 Posted 19 July 2019 - 08:26 PM

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I would love to get the surveys, but I never get Wargaming survey emails and I will never use Fakebook.

 



MPC 2117 #89 Posted 19 July 2019 - 09:07 PM

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View PostRaiBOT01, on 19 July 2019 - 09:01 AM, said:

This is correct.  Thank you for your assistance :)

I’ll as around but I am not sure what else could be done.  

 

A little bit more company transparency wouldn't hurt.

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RaiBOT01 #90 Posted 19 July 2019 - 09:29 PM

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View PostMPC 2117, on 19 July 2019 - 03:07 PM, said:

 

A little bit more company transparency wouldn't hurt.

 

What are you asking exactly?  There are specific email companies who block emails or as sent to spam.  If it was or game account related, we could probably look in to it.  We are unable to see what specific email hosting pages allow on their end when emails are sent to recipients.   

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TocFanKe4 #91 Posted 19 July 2019 - 09:43 PM

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View PostRaiBOT01, on 19 July 2019 - 04:29 PM, said:

 

What are you asking exactly?  There are specific email companies who block emails or as sent to spam.  If it was or game account related, we could probably look in to it.  We are unable to see what specific email hosting pages allow on their end when emails are sent to recipients.   

 

Maybe try an in-game survey, perhaps in the loading screens? That would link to specific player accounts without running into the issues with e-mail getting blocked. Just an idea


 

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RaiBOT01 #92 Posted 19 July 2019 - 09:47 PM

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View PostTocFanKe4, on 19 July 2019 - 03:43 PM, said:

 

Maybe try an in-game survey, perhaps in the loading screens? That would link to specific player accounts without running into the issues with e-mail getting blocked. Just an idea

 

The UI doesn’t have that capability. 

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IBROX 04 #93 Posted 19 July 2019 - 09:54 PM

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View PostRaiBOT01, on 19 July 2019 - 10:47 PM, said:

 

The UI doesn’t have that capability. 

 

How? We already have a link to players service records in-game. Why can't a survey be linked the same way? 

 

 

 

 


TocFanKe4 #94 Posted 19 July 2019 - 10:08 PM

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View PostIBROX 04, on 19 July 2019 - 04:54 PM, said:

 

How? We already have a link to players service records in-game. Why can't a survey be linked the same way? 

 

It might take some work to implement without messing something up. An e-mail blast is easier and can even be subcontracted to another company. Doesn't take resources away from the developer group. Marketing/client relations don't always have goals in line with IT development. We had polls on left for dead 2 Xbox where we'd vote on the week's mutation. But valve seemed to have a small group of developers that were directly involved with client relations. Things took a long time to get added, but they could just slap things on they wanted.


 

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IBROX 04 #95 Posted 19 July 2019 - 10:26 PM

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View PostTocFanKe4, on 19 July 2019 - 11:08 PM, said:

 

It might take some work to implement without messing something up. An e-mail blast is easier and can even be subcontracted to another company. Doesn't take resources away from the developer group. Marketing/client relations don't always have goals in line with IT development. We had polls on left for dead 2 Xbox where we'd vote on the week's mutation. But valve seemed to have a small group of developers that were directly involved with client relations. Things took a long time to get added, but they could just slap things on they wanted.

 

Probably makes sense. Don't want anything else getting broken in-game. Cheers mate 

 

 

 

 


MPC 2117 #96 Posted 19 July 2019 - 11:27 PM

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View PostMPC 2117, on 17 July 2019 - 05:25 PM, said:

Fyi WG, a survey circulated via email is a rather poor medium. You'd get far more/accurate results by giving access to the survey from within the game itself.

 

View PostTocFanKe4, on 19 July 2019 - 03:43 PM, said:

 

Maybe try an in-game survey, perhaps in the loading screens? That would link to specific player accounts without running into the issues with e-mail getting blocked. Just an idea

 

Idea theif !!! I'm calling my internet lawyer!:D

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Goxland #97 Posted 20 July 2019 - 02:31 AM

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I asked the support service why the survey did not come to me, I was told that it was not sent to everyone. You can find out what I am worse than others?

ElCrazyMexDeuce #98 Posted 20 July 2019 - 04:19 AM

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If its not too late...I'd love to get the survey as well...checked my spam(surprised what was in it0 but the survey email wasn't in it so I never got it...my sons and I played the +/-1 quite a bit and loved it....

TocFanKe4 #99 Posted 20 July 2019 - 06:07 AM

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View PostMPC 2117, on 19 July 2019 - 06:27 PM, said:

 

 

Idea theif !!! I'm calling my internet lawyer!:D

 

Take it up with Valve. They did it on my L4D2 game in 2010. :P


 

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matematicalone #100 Posted 21 July 2019 - 01:09 PM

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I don't meet the criteria but I want one too.



 





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