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Help with ticket please Max. I don't understand the answer....


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ABAOUIA #1 Posted 11 September 2019 - 09:25 PM

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So i rented the Chrysler K, put on equipment and some premium ammo.

 

But the tank can not earn points, not in tank-mode and in commander mode if it is the only type tank that survived it cant win points eighter.

 

So i see no use in it and basicly only see the loss of 2.375 Milion silver (more or less im not accactly sure how much the 5 days rent was.

 

So i sended in a ticket to get a full refund of all silver spend, but im sure this will give problems with your service desk, cause it's probably a bug.

 

But no matter how soon this bug is fixed i wont accept it and i kinda demand a full refund of all silver spend.

 

My ticket number is ID 119722191

 

I hope you can assist me with this cause i hate to be in a conversation wich takes 10 messages to finaly get my point cleared.

 

Crazy stuff you can rent tanks , great but they play for bacon and eggs as we would say in Holland.

 

 

Edit : I got a respomse afther 3 or 4 re-entry's of the ticket, but I'm still not sure if they are going to do as i asked, wich is to refund me...

 

Could you tell me if the last reaponse was a Yes or a No ?



Nocski #2 Posted 11 September 2019 - 09:32 PM

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View PostABAOUIA, on 11 September 2019 - 10:25 PM, said:

So i rented the Chrysler K, put on equipment and some premium ammo.

 

But the tank can not earn points, not in tank-mode and in commander mode if it is the only type tank that survived it cant win points eighter.

 

So i see no use in it and basicly only see the loss of 2.375 Milion silver (more or less im not accactly sure how much the 5 days rent was.

 

So i sended in a ticket to get a full refund of all silver spend, but im sure this will give problems with your service desk, cause it's probably a bug.

 

But no matter how soon this bug is fixed i wont accept it and i kinda demand a full refund of all silver spend.

 

My ticket number is ID 119722191

 

I hope you can assist me with this cause i hate to be in a conversation wich takes 10 messages to finaly get my point cleared.

 

Crazy stuff you can rent tanks , great but they play for bacon and eggs as we would say in Holland.

 

Voor spek en eieren? :P

 

I suppose rented tanks should be treated like owned tanks and hope they fix this bug. Probably creating another bug in the proces, but hey, can’t have it all. :hiding:



ABAOUIA #3 Posted 11 September 2019 - 09:39 PM

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View PostNocski, on 11 September 2019 - 10:32 PM, said:

 

Voor spek en eieren? :P

 

I suppose rented tanks should be treated like owned tanks and hope they fix this bug. Probably creating another bug in the proces, but hey, can’t have it all. :hiding:

 

I think i should have used beans now that i think of it...

 

But i guess my English got rusted ...

 

But i don't care when they fix it, want a refund they should have tested it...



CORSAIR_CRAZY #4 Posted 11 September 2019 - 09:53 PM

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OMG:ohmy:

  

I am a farmable asset,  please don’t call me a potato


ABAOUIA #5 Posted 11 September 2019 - 09:59 PM

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View PostCORSAIR_CRAZY, on 11 September 2019 - 10:53 PM, said:

OMG:ohmy:

 

Like in you agree right ?



Gallant Prime #6 Posted 11 September 2019 - 10:02 PM

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Since when has WG provided a refund when you have already used it?  

 

There are other reasons to rent besides the points.  And what if they fix the points problem tomorrow?  

 

Good luck in your quest!


 


ABAOUIA #7 Posted 11 September 2019 - 10:09 PM

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Well i rented it to use it, but if it doessnt count than whats the use of it.

I think i have a valid point on that ground.

Your reason to rent may be different than mine, right ?

And mine was for 1 reason to use it.

But as said you can NOT earn points with it, so it has no use to me, so i want a refund.

And the only way to find that out is to play it right ?

So again yes i think i have a valid request for a refund, they should have tested it, NOT me.

Don't get me wrong here NOT angry with you, i know the rules, but my story is valid, you have to agree with that...

 

In fact i still Ow you one ;) still thankfull !



Rotcat #8 Posted 11 September 2019 - 10:19 PM

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"Make that the cat wise"

 

Acta non verba.


ABAOUIA #9 Posted 11 September 2019 - 10:21 PM

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View PostRotcat, on 11 September 2019 - 11:19 PM, said:

"Make that the cat wise"

 

Lol



Gallant Prime #10 Posted 11 September 2019 - 10:57 PM

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View PostABAOUIA, on 11 September 2019 - 04:09 PM, said:

Well i rented it to use it, but if it doessnt count than whats the use of it.

I think i have a valid point on that ground.

Your reason to rent may be different than mine, right ?

And mine was for 1 reason to use it.

But as said you can NOT earn points with it, so it has no use to me, so i want a refund.

And the only way to find that out is to play it right ?

So again yes i think i have a valid request for a refund, they should have tested it, NOT me.

Don't get me wrong here NOT angry with you, i know the rules, but my story is valid, you have to agree with that...

 

In fact i still Ow you one ;) still thankfull !

 

I think you would have more of a chance if it was gold and not silver for some strange reason.  I certainly understand the frustration.  Again good luck!


 


ABAOUIA #11 Posted 11 September 2019 - 11:08 PM

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View PostGallant Prime, on 11 September 2019 - 11:57 PM, said:

 

I think you would have more of a chance if it was gold and not silver for some strange reason.  I certainly understand the frustration.  Again good luck!

 

Basicly that should not matter.

 

Also I have plenty of silver, but again should not matter.

 

I bought something for something, but that particular item can be used but is not acknoliged by the game mode i bought it for...

 

Kinda like a tv that plays but only black and white screen lol 

 

and also Thx again



rrmike #12 Posted 12 September 2019 - 05:29 AM

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What are “points”?

John Arrowsmith #13 Posted 12 September 2019 - 07:22 AM

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View Postrrmike, on 12 September 2019 - 05:29 AM, said:

What are “points”?

 

they are used on train tracks.

World of tanks Auto lock edition,  because aiming shouldn't be a skill.

 

 

 


WrathJ83 #14 Posted 12 September 2019 - 09:52 PM

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View Postrrmike, on 12 September 2019 - 05:29 AM, said:

What are “points”?

Part of the ignition system on older cars.



Pit Friend #15 Posted 12 September 2019 - 11:43 PM

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View Postrrmike, on 12 September 2019 - 12:29 AM, said:

What are “points”?

 

You get enough of them and you get rotated home. 

Una nox dormienda - You only live once (but classier)


Teffisk #16 Posted 13 September 2019 - 07:03 AM

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View Postrrmike, on 12 September 2019 - 05:29 AM, said:

What are “points”?

A single position in space with no volume or dimensions. Two points connected together form a line. A line with only a starting point is called a ray...



JohnLongS1lv3r #17 Posted 13 September 2019 - 02:05 PM

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View PostTeffisk, on 13 September 2019 - 07:03 AM, said:

A single position in space with no volume or dimensions. Two points connected together form a line. A line with only a starting point is called a ray...

Said with precision! That made me laugh. Thank you for making my day. 



ABAOUIA #18 Posted 13 September 2019 - 05:45 PM

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3 / 4 reply's later I got an answer, but it's pretty cryptic so i don't get it, updated my first post, but basicly i ask for confermation that i get the refund...

Thx max !


MiikwanXxXiis #19 Posted 13 September 2019 - 05:56 PM

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View PostABAOUIA, on 13 September 2019 - 05:45 PM, said:

3 / 4 reply's later I got an answer, but it's pretty cryptic so i don't get it, updated my first post, but basicly i ask for confermation that i get the refund...

Thx max !

So you're getting a refund or its unclear still? 

 

Ive barely gotten a word out of max about it.



ABAOUIA #20 Posted 13 September 2019 - 06:37 PM

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View PostMiikwanXxXiis, on 13 September 2019 - 06:56 PM, said:

So you're getting a refund or its unclear still? 

 

Ive barely gotten a word out of max about it.

 

Well i don't think I'm allowed to reply this here, but basicly ive had 3 / 4 different anwsers so it's unclear to me atm.

 

But i think the last person said i would.

But it's so strangly worded that I don't understand, so I kinda hoped Max would come in and say yes or no...






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