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No gold for me!

Gold no can buy 4.11

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Cubicmaddness #1 Posted 11 September 2019 - 10:48 PM

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 Ever since the new update, I cannot purchase gold. I have submitted ticket have been told it was on Microsoft’s  end.  This is not the case. Funds are in my Xbox account.  Microsoft has confirmed funds are there and validated.  I did this afternoon manage to purchase 3000 gold. Tried to purchase more cannot do it. Very sketchy and very annoying. WG. I have money I wanna spend. What is the issue?  NA server Xbox platform. EST time. 

Gallant Prime #2 Posted 11 September 2019 - 10:52 PM

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View PostCubicmaddness, on 11 September 2019 - 04:48 PM, said:

 Ever since the new update, I cannot purchase gold. I have submitted ticket have been told it was on Microsoft’s  end.  This is not the case. Funds are in my Xbox account.  Microsoft has confirmed funds are there and validated.  I did this afternoon manage to purchase 3000 gold. Tried to purchase more cannot do it. Very sketchy and very annoying. WG. I have money I wanna spend. What is the issue?  NA server Xbox platform. EST time. 

 

Have you attempted to purchase through the MS store or in game store?


 


MaxChaos24 #3 Posted 11 September 2019 - 10:54 PM

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View PostCubicmaddness, on 11 September 2019 - 06:48 PM, said:

 Ever since the new update, I cannot purchase gold. I have submitted ticket have been told it was on Microsoft’s  end.  This is not the case. Funds are in my Xbox account.  Microsoft has confirmed funds are there and validated.  I did this afternoon manage to purchase 3000 gold. Tried to purchase more cannot do it. Very sketchy and very annoying. WG. I have money I wanna spend. What is the issue?  NA server Xbox platform. EST time. 

 

Hello, there is an MS issue that is affecting some users and preventing the purchase window to open from the in-game store. Until it's resolved, we have added the Gold Packs in the MS store itself to bypass this issue. You can find them here: 

850 Gold - https://www.microsoft.com/en-us/p/850-gold/bx1x20812psm

1250 Gold - https://www.microsof.../en-us/p/1-250-gold-pack/c41z8wc4jgk5?activetab=pivot%3Aoverviewtab

3000 Gold - https://www.microsof.../en-us/p/3-000-gold-pack/bv69rc5kntzr?activetab=pivot:overviewtab

6500 Gold - https://www.microsof.../en-us/p/6-500-gold-pack/bpgmz59c1r9h#activetab=pivot:overviewtab

12000 Gold - https://www.microsof...en-us/p/12-000-gold-pack/c23h7tr53535?activetab=pivot:overviewtab

25000 Gold - https://www.microsof...en-us/p/25-000-gold-pack/bzh4mzwn5nw9?activetab=pivot:overviewtab



Cubicmaddness #4 Posted 11 September 2019 - 11:03 PM

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Thanks will give it a try 

BigBoreBatallio #5 Posted 11 September 2019 - 11:34 PM

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View PostMaxChaos24, on 11 September 2019 - 02:54 PM, said:

 

Hello, there is an MS issue that is affecting some users and preventing the purchase window to open from the in-game store. Until it's resolved, we have added the Gold Packs in the MS store itself to bypass this issue. You can find them here: 

850 Gold - https://www.microsoft.com/en-us/p/850-gold/bx1x20812psm

1250 Gold - https://www.microsof.../en-us/p/1-250-gold-pack/c41z8wc4jgk5?activetab=pivot%3Aoverviewtab

3000 Gold - https://www.microsof.../en-us/p/3-000-gold-pack/bv69rc5kntzr?activetab=pivot:overviewtab

6500 Gold - https://www.microsof.../en-us/p/6-500-gold-pack/bpgmz59c1r9h#activetab=pivot:overviewtab

12000 Gold - https://www.microsof...en-us/p/12-000-gold-pack/c23h7tr53535?activetab=pivot:overviewtab

25000 Gold - https://www.microsof...en-us/p/25-000-gold-pack/bzh4mzwn5nw9?activetab=pivot:overviewtab

 

The links when clicked take you to an error page that says the requested page can't be found. Just a head up. Wanted to buy one of my personal offers but can't.

Give 'em shell! :arta:

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MaxChaos24 #6 Posted 11 September 2019 - 11:36 PM

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View PostBigBoreBatallio, on 11 September 2019 - 07:34 PM, said:

 

The links when clicked take you to an error page that says the requested page can't be found. Just a head up. Wanted to buy one of my personal offers but can't.

 

Thanks, links didnt copy well. You can view this post :

http://forum-console...78#entry4850778



BigBoreBatallio #7 Posted 12 September 2019 - 12:18 AM

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Thank you MaxChaos!

Give 'em shell! :arta:

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MaxChaos24 #8 Posted 12 September 2019 - 12:54 PM

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View PostBigBoreBatallio, on 11 September 2019 - 08:18 PM, said:

Thank you MaxChaos!

 

View PostCubicmaddness, on 11 September 2019 - 06:48 PM, said:

 Ever since the new update, I cannot purchase gold. I have submitted ticket have been told it was on Microsoft’s  end.  This is not the case. Funds are in my Xbox account.  Microsoft has confirmed funds are there and validated.  I did this afternoon manage to purchase 3000 gold. Tried to purchase more cannot do it. Very sketchy and very annoying. WG. I have money I wanna spend. What is the issue?  NA server Xbox platform. EST time. 

 

If you don't mind, could you please do the following if you are able to?

  • Go to the store
  • Select the Gold pack
  • Select Buy 
  • After the MS Purchase window fails to load and you are sent back to the Gold Pack screen, do the following: (If the purchase screen loads, stop and don't proceed, unless you actually want to buy gold)
    • Plug in a Keyboard into your Console or use a Chat Pad if you have one
    • Press the "Enter" Key
    • Type the following exactly:
      • 1337 report a manual bug please 1337
    • Press the "Enter" Key
  • Come back to the forums and let me know that you did it so I can check your account.

 

 



vVMr GoodCatVv #9 Posted 12 September 2019 - 08:29 PM

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Thanks for the info max. I was having this issue

"I'm the dandy highway man that your too scared to mention

I spend my cash on looking flash and grabbing your attention"                                                        





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