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Is this correct need help


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SteelCityBlitzZ #1 Posted 05 December 2019 - 06:30 PM

    Staff sergeant

  • Players
  • 31132 battles
  • 291
  • [GUNZ]
  • Member since:
    01-17-2016

 

Hello Commander,

Thank you for contacting the Wargaming Player Support.

After reviewing our records, we see that you curntly don't have enough Silver to complete the requested restoration of your tank.


 
Name Silver cost
M6A2E1 3000000
STG 3880000
the Nameless 4680000
Total​ Silver Needed 11,560,000


Akumahito #2 Posted 05 December 2019 - 06:39 PM

    First lieutenant

  • Players
  • 21328 battles
  • 503
  • [0UCH]
  • Member since:
    06-19-2017

They recently changed the Exception policy so that to have a tank restored you have to Pay FULL price in silver for a tank restoration, even though you only get HALF its price in silver for selling.  2019 Exception Policy Link

The cost to restore is based on the tanks Gold value, and you pay 400 Silver for every 1 Gold the tank costs

- You can look up tanks Gold values in the Tankopediaor the Premium Tech Tree

 

 

- This was done to discourage people from both selling and requesting restoration - because processing customer service tickets takes up soooo much of their peoples time and they dont want us wasting the CS teams time.



MaxChaos24 #3 Posted 05 December 2019 - 06:55 PM

    Gameplay Expert

  • Administrator
  • 13433 battles
  • 21,252
  • [WGW]
  • Member since:
    09-15-2013

View PostSteelCityBlitzZ, on 05 December 2019 - 01:30 PM, said:

 

Hello Commander,

Thank you for contacting the Wargaming Player Support.

After reviewing our records, we see that you curntly don't have enough Silver to complete the requested restoration of your tank.

 
Name Silver cost
M6A2E1 3000000
STG 3880000
the Nameless 4680000
Total​ Silver Needed 11,560,000

 

Hello, this is correct. :honoring:




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