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Xbox NA server reports - Migration to EU server -1/11/2020 10:23PM central time

Server eu issues

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RaiBOT01 #1 Posted 12 January 2020 - 03:16 AM

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Hello!

 

We received reports from players about the NA server issues on Xbox.

 

While we investigate, we will migrate all XBOX tankers playing in the NA server, over to the EU server. 

 

We apologize for the inconvenience. 


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LiteralComic635 #2 Posted 12 January 2020 - 03:41 AM

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Posting this to keep track of time. Max posted 'looking into it's 5 hours ago and hasn't been back. 

 

ChubbyBuckle06 



RaiBOT01 #3 Posted 12 January 2020 - 04:24 AM

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While we investigate, we will migrate all XBOX tankers playing in the NA server, over to the EU server. 

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KY PRO 2008 #4 Posted 12 January 2020 - 06:31 AM

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I honestly cant play on the eu server at all.  It lags way to much for me

DaffierPear6 #5 Posted 12 January 2020 - 07:51 AM

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Well that blows Aussie players.  EU = Pull Trigger, wait 30+ sec for round to leave barrel!  Woohoo!

TulpeFracht26 #6 Posted 12 January 2020 - 08:10 AM

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that's good enough players at the time


IBROX 04 #7 Posted 12 January 2020 - 09:41 AM

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This issue was first reported at 6:05pm UK time Saturday and it's now 09:41am UK time Sunday. 

Success is the ability to go from one failure to another with no loss of enthusiasm

 

 

 


SteampunkPagan #8 Posted 12 January 2020 - 12:22 PM

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View PostIBROX 04, on 12 January 2020 - 04:41 AM, said:

This issue was first reported at 6:05pm UK time Saturday and it's now 09:41am UK time Sunday. 

Hello I get that no one around here cares what I say or think. I get it & that is cool but the community staff is overwhelmed they deserve to have time off but at the same time the customers need someone to communicate with the community over night, weekends & holidays right now they are stretched to thin during even regular hours paid community team assistance needs to be hired ASAP as this today highlights (I have called for this to be done here in the forums, in social media & on stream for years)...

Timeline from my viewpoint:

Issue started during my Mixer stream:

https://mixer.com/St...05kOvb_A5GlJxow

Ignore the bad gameplay we already know I stink at the game.

 

I reported the issue on Twitter:

https://twitter.com/...1187620867?s=20

 

I came to the forum found 1st thread, commented & Max responded to thread all here:

forum-console.worldoftanks.com/index.php?/topic/240475-after-several-failed-attempts/

 

No other comment to the community till here:

forum-console.worldoftanks.com/index.php?/topic/240475-after-several-failed-attempts/

 

Then this thread was started. Staff did their best while keeping in-mind it is the weekend & their days off. I get that it is stuff like this that will forever keep me from being a CC but Wargaming.net free up the funds for WGCB to hire someone to cover the forums, social media & community communications over night, weekends & holidays the staff clearly needs this & the community deserves it. (in NO way is this a criticism of staff or the game. This as intended to highlight why additional staff needs hired in support roles.)

 

Thanks for reading,

SPP 

 

 

 


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Master Raigoth #9 Posted 12 January 2020 - 12:50 PM

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Any updates? I dont want to play on the EU server to be honest.

 



IBROX 04 #10 Posted 12 January 2020 - 01:06 PM

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So this is still an issue? Shocking... 

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mark111966 #11 Posted 12 January 2020 - 01:23 PM

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It's my firm belief, (opinion), that it is many players' live streaming to multiple media outlets that cause much of the issues with games such as wot. Some streaming to twitch, twitter, facebook, etc., etc. The servers can hardly keep up providing timely info ofmillions or billions of calculations every second to 30 players' screens, but then also having to direct all the info to multiple non game locations, too. I am completely computer ignorant, so I'm probably 1000% completely wrong.

I would think it could also make the system (servers) potentially vulnerable to hacking from those same outside sources. But, again, being computer stupid, I'm probably totally wrong. Lol.

However, I do hope the IT folks at WGCB can find and correct the issue as soon as possible. I can, and did play on EU. However, I experience lag on occasion, as wel. Sometimes too much to make the game unplayable. (I did reach GML too, btw. Woohoo! Lol).

Best of luck to all those still grinding ranked out. And as always, keep on tanking, and I'll see y'all on the battlefield or in the funnies.

 


Edited by mark111966, 12 January 2020 - 01:31 PM.


GhostRider110 #12 Posted 12 January 2020 - 01:40 PM

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View Postmark111966, on 12 January 2020 - 02:23 PM, said:

It's my firm belief, (opinion), that it is many players' live streaming to multiple media outlets that cause much of the issues with games such as wot. Some streaming to twitch, twitter, facebook, etc., etc. The servers can hardly keep up providing timely info ofmillions or billions of calculations every second to 30 players' screens, but then also having to direct all the info to multiple non game locations, too. I am completely computer ignorant, so I'm probably 1000% completely wrong.

I would think it could also make the system (servers) potentially vulnerable to hacking from those same outside sources. But, again, being computer stupid, I'm probably totally wrong. Lol.

However, I do hope the IT folks at WGCB can find and correct the issue as soon as possible. I can, and did play on EU. However, I experience lag on occasion, as wel. Sometimes too much to make the game unplayable. (I did reach GML too, btw. Woohoo! Lol).

Best of luck to all those still grinding ranked out. And as always, keep on tanking, and I'll see y'all on the battlefield or in the funnies.

 

 

You are right about that statement, and wrong about everything above that. The streaming is done by the console itself, not the World of Tanks server. Because the game runs on the server, when a streaming player overloads his\her internet connection by streaming, only he\she will experience lag. The game will keep on running on the server.



mark111966 #13 Posted 12 January 2020 - 01:58 PM

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Ok. Cool. Thank you for clarifying that for me GhostRider. As I said, I'm completely ignorant about this new fangled gadgetry. So, it is good to have knowledgeable people who will give good information. Best luck to you. Even us old farts can still learn something new. Thanks, again.

 



RaiBOT01 #14 Posted 12 January 2020 - 02:20 PM

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Tankers, the Xbox NA server is once again available but do please let us know if there are any issues or abnormalities.  We will keep an eye on the server and this page for further reports.

 

Thanks and Roll Out! 


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LandrewCarlson #15 Posted 12 January 2020 - 03:20 PM

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View PostSteampunkPagan, on 12 January 2020 - 06:22 AM, said:

Hello I get that no one around here cares what I say or think. I get it & that is cool but the community staff is overwhelmed they deserve to have time off but at the same time the customers need someone to communicate with the community over night, weekends & holidays right now they are stretched to thin during even regular hours paid community team assistance needs to be hired ASAP as this today highlights (I have called for this to be done here in the forums, in social media & on stream for years)...

Timeline from my viewpoint:

Issue started during my Mixer stream:

https://mixer.com/St...05kOvb_A5GlJxow

Ignore the bad gameplay we already know I stink at the game.

 

I reported the issue on Twitter:

https://twitter.com/...1187620867?s=20

 

I came to the forum found 1st thread, commented & Max responded to thread all here:

forum-console.worldoftanks.com/index.php?/topic/240475-after-several-failed-attempts/

 

No other comment to the community till here:

forum-console.worldoftanks.com/index.php?/topic/240475-after-several-failed-attempts/

 

Then this thread was started. Staff did their best while keeping in-mind it is the weekend & their days off. I get that it is stuff like this that will forever keep me from being a CC but Wargaming.net free up the funds for WGCB to hire someone to cover the forums, social media & community communications over night, weekends & holidays the staff clearly needs this & the community deserves it. (in NO way is this a criticism of staff or the game. This as intended to highlight why additional staff needs hired in support roles.)

 

Thanks for reading,

SPP

 

 

 

 

Good post but I wouldn't try to make excuses for them for this weekend....

As a worldwide game company it's hard to believe that the server side IT support staff does not have IT engineers assigned 24/7 and does not have situational awareness that half of their game infrastructure is going "tits-up".

They can run game OPs 24/7 worldwide but can't respond to the NA server farm crashing on a major ranked battle weekend?

I guarantee that the Russian staff has English fluency adequate to post or redirect if Max or Rai are not on duty.

Plus from a "staff scheduling" aspect, aren't weekends "peak play periods" aka maximum cash flow periods?

I won't try and make any excuses for Wargaming's lack of competency this weekend, and would swing the sword of justice on whatever engineering staff was responsible for this weekend's debacle.


 



 


IceFrogger1313 #16 Posted 12 January 2020 - 03:38 PM

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I must admit, I'm a bit irritated I've now lost my final daily battle reward and probably the ability to rank out, due to the servers not letting me on during the time I had available.

SteampunkPagan #17 Posted 12 January 2020 - 05:17 PM

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View PostLandrewCarlson, on 12 January 2020 - 10:20 AM, said:

 

Good post but I wouldn't try to make excuses for them for this weekend....

As a worldwide game company it's hard to believe that the server side IT support staff does not have IT engineers assigned 24/7 and does not have situational awareness that half of their game infrastructure is going "tits-up".

They can run game OPs 24/7 worldwide but can't respond to the NA server farm crashing on a major ranked battle weekend?

I guarantee that the Russian staff has English fluency adequate to post or redirect if Max or Rai are not on duty.

Plus from a "staff scheduling" aspect, aren't weekends "peak play periods" aka maximum cash flow periods?

I won't try and make any excuses for Wargaming's lack of competency this weekend, and would swing the sword of justice on whatever engineering staff was responsible for this weekend's debacle.


 

I feel the frustration I honestly do. As someone who promotes this game vie Social Media & Mixer streaming I was highly embarrassed Saturday which is a scheduled stream day for Tanks to have this happen & have no way to get hold of any of the PTB (Powers That Be). Though it is to late to fix this weekend & the fact that after yesterday I will 100% miss out on the Chisel contract. The best I can do is highlight why I keep asking for additional support staff to help with duties of the community communication. I honestly believe that Max & Rai are stretched to thin, that they do the best they can & that they both need added staff to help fill-in the gaps. Again I do feel your frustration.

SPP


“Who shot him? I asked. The grey man scratched the back of his neck and said: Somebody with a gun.” ― Dashiell Hammett, Red Harvest

"Arrête! C'est ici l'empire de la Mort"

"Si vis pacem, para bellum"


OulSider #18 Posted 12 January 2020 - 05:31 PM

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This problem still needs to be addressed. Trying to stop your tank and then the server lag keeps you rolling out right into the reds to be obliterated is getting out of hand. Trying to shoot targets only to shoot 10 seconds after the trigger pull is ridiculous. 

IBROX 04 #19 Posted 12 January 2020 - 05:35 PM

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View PostRaiBOT01, on 12 January 2020 - 02:20 PM, said:

Tankers, the Xbox NA server is once again available but do please let us know if there are any issues or abnormalities.  We will keep an eye on the server and this page for further reports.

 

Thanks and Roll Out! 

 

Seems to be working fine now. Not sure about my game play though. Can we talk about the 9 pools and 6 Radley medals? I obviously would have won.. If I wasn't for the server outrage Haha. Not forgetting the half a billion silver.. Hehe 

Success is the ability to go from one failure to another with no loss of enthusiasm

 

 

 


YouMadBro413 #20 Posted 12 January 2020 - 05:45 PM

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View PostDaffierPear6, on 11 January 2020 - 11:51 PM, said:

Well that blows Aussie players.  EU = Pull Trigger, wait 30+ sec for round to leave barrel!  Woohoo!

 

You just have to lead them more.





Also tagged with Server, eu, issues

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