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Tier X coin issue


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mac91red #1 Posted 14 January 2020 - 11:41 PM

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Can anyone advise me on where to find when i played my last qualifying tank?  I have unlocked and played at least one battle in every tech tree tier X yet my name didn't make it to the list.  I finished this sometime in oct but have no clue how to figure out the date.  I have put in a ticket per the directions on the contest forum topic minus the date.  Appreciate the help

 

mac91red - ps4



F1DrivingZombie #2 Posted 14 January 2020 - 11:52 PM

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My only guess is that you didn’t make your submission correctly. Rai said in her initial post that it had to be exactly right in order to qualify because she didn’t want to sort through incorrect submissions. I checked your account and it appears to me you did play at least one battle in every tech tree tier x tank

GameWinner_001 #3 Posted 14 January 2020 - 11:54 PM

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Me too. I am also not on the list.

 

I also filed a support ticket.

 

I got my final tier 10 tank in summer 2019 (but I do not know the exact date). And I have played them all.



GameWinner_001 #4 Posted 14 January 2020 - 11:58 PM

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View PostF1DrivingZombie, on 15 January 2020 - 12:52 AM, said:

My only guess is that you didn’t make your submission correctly. Rai said in her initial post that it had to be exactly right in order to qualify because she didn’t want to sort through incorrect submissions. I checked your account and it appears to me you did play at least one battle in every tech tree tier x tank

 

You can only make a submission to Raibot if you are on the list.

 

But we haven't even made it on the list.

 

If you are not on the list you cannot make a submission.

If you cannot make a submission you cannot participate in "first come, first serve".



mac91red #5 Posted 15 January 2020 - 12:02 AM

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View PostGameWinner_001, on 14 January 2020 - 11:58 PM, said:

 

You can only make a submission to Raibot if you are on the list.

 

But we haven't even made it on the list.

 

If you are not on the list you cannot make a submission.

If you cannot make a submission you cannot participate in "first come, first serve".

 

this - haven't yet made the ask of Raibot since not on the list.  Appreciate checking my account though.  Always good to have another set of eyes.  Well said on the first come first serve.  I'd really rather have the tangible item then an extra digital tank.  

Gallant Prime #6 Posted 15 January 2020 - 01:10 AM

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Welcome, welcome and Congratulations!  Only a few more hoops to jump through!!!!!!!!!!!!!!

 

Also, please note Raibot actually said:

 

"If you qualify for the reward within the data timeline stated, but your name is not in the data pull, then Send a ticket to CS with the date when you last acquired the 59th and final Tier X Tank.  Please note it has to be between the dates of the data pull.  Not before.  Not After."

 

Notice it says acquired not played.  Don't ask me because I have no idea.  

 

As far as played, if you belong to a clan you can probably go to https://wotclans.com.br/ , find your clan, sort your tanks and determine which one you last played--assuming the data is correct.  Well, if you only played one game in the tank or that was the only day.  But it might give you a good idea.  

 

Good luck to all of us suckers!

 

So September 30, 2019, I played my last unplayed tier 10--at least four tanks, but maybe as many as a dozen.  When I acquired them exactly that month or if these were actually the last ones I acquired I have no idea.  How many tanks should I put in the ticket?  

 

 


 


TocFanKe4 #7 Posted 15 January 2020 - 01:18 AM

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View PostGallant Prime, on 14 January 2020 - 07:10 PM, said:

Welcome, welcome and Congratulations!  Only a few more hoops to jump through!!!!!!!!!!!!!!

 

Also, please note Raibot actually said:

 

"If you qualify for the reward within the data timeline stated, but your name is not in the data pull, then Send a ticket to CS with the date when you last acquired the 59th and final Tier X Tank.  Please note it has to be between the dates of the data pull.  Not before.  Not After."

 

Notice it says acquired not played.  Don't ask me because I have no idea.  

 

As far as played, if you belong to a clan you can probably go to https://wotclans.com.br/ , find your clan, sort your tanks and determine which one you last played--assuming the data is correct.  

 

Good luck to all of us suckers!

 

Seems kinda weird to me that she won't allow people that got their last tier X before the data pull.  If you got the tank before the last data pull, but didn't get a medal because of some glitch, wouldn't it still be ok to get a medal now?  They got their tank before the final cutoff.  She surely has a list of people that got medals in the past to check against. 

 

My dislike of +/- 1 pales in comparison to my hatred of Loaded Dice.


Gallant Prime #8 Posted 15 January 2020 - 01:30 AM

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Updated my post above.  

 

But why in heck do we send a ticket to customer service?  What is that to accomplish?  What is the response back we are suppose to get from customer service? 

 

If they say yep you are correct?  Are they going to tell Raibot that?  Does she need to look it up herself?  Are we suppose to send her a picture of the response?

 

 


 


XMAN530 #9 Posted 15 January 2020 - 01:52 AM

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I have also been left off the list. There has to be an issue with the data pull. I purchased all X during last pull, but did not play all of them in the last date range. If I recall there was a date/change gap last time, because of the new Italian line or the reintroduction of the 4202. They changed the date range a couple times for the last pull.

 

Sent in a ticket also, hope this is resolved for all.



SteampunkPagan #10 Posted 15 January 2020 - 02:16 AM

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View Postmac91red, on 14 January 2020 - 06:41 PM, said:

Can anyone advise me on where to find when i played my last qualifying tank?  I have unlocked and played at least one battle in every tech tree tier X yet my name didn't make it to the list.  I finished this sometime in oct but have no clue how to figure out the date.  I have put in a ticket per the directions on the contest forum topic minus the date.  Appreciate the help

 

mac91red - ps4

 

View PostGameWinner_001, on 14 January 2020 - 06:54 PM, said:

Me too. I am also not on the list.

 

I also filed a support ticket.

 

I got my final tier 10 tank in summer 2019 (but I do not know the exact date). And I have played them all.

Same here & since threads have been removed that are old I can not check the date completed {Who remembers that sort of thing anyway}. I did PM Rai & made a clip showing I have & have played them all.

https://twitter.com/...9340965888?s=20

SPP

 

EDIT:

Found my old Twitter post from when I completed it:

https://twitter.com/...598266247897090

I also found vie google search the post I made here in the Forums:

http://forum-console...37#entry4829337

That all should help make my case...I hope!

SPP


Edited by SteampunkPagan, 15 January 2020 - 02:56 AM.

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DrivableBeast35 #11 Posted 15 January 2020 - 02:22 AM

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You need to know the precise date (and time of day, if possible) in order to verify that you completed all the requirements in time. You cannot expect them to verify this for you - not with millions of players.


 


Gallant Prime #12 Posted 15 January 2020 - 02:27 AM

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View PostDrivableBeast35, on 14 January 2020 - 08:22 PM, said:

You need to know the precise date (and time of day, if possible) in order to verify that you completed all the requirements in time. You cannot expect them to verify this for you - not with millions of players.

 

Are you saying this because you received a response?  Time of day... really?  Now you must be putting people on.  


 


XMAN530 #13 Posted 15 January 2020 - 02:28 AM

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View PostDrivableBeast35, on 15 January 2020 - 02:22 AM, said:

You need to know the precise date (and time of day, if possible) in order to verify that you completed all the requirements in time. You cannot expect them to verify this for you - not with millions of players.

 

Sent: 07 March 2019 - 10:25 PM

Raibot,

I am just seeing your post about the data pool ending the 4th of march. I was unaware of the token/tank thing, still not sure about this. I bought all the tanks on the 4th or 5th
 
Luckily, i sent rai a pm about this last time, hopefully others can find proof, but think people would not keep a record of this. If it’s several people already seeing an issue, hopefully wg can help them


Gallant Prime #14 Posted 15 January 2020 - 02:36 AM

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So what are people sending their tickets under?  

 


SteampunkPagan #15 Posted 15 January 2020 - 02:37 AM

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View PostXMAN530, on 14 January 2020 - 09:28 PM, said:

 

Sent: 07 March 2019 - 10:25 PM

Raibot,

I am just seeing your post about the data pool ending the 4th of march. I was unaware of the token/tank thing, still not sure about this. I bought all the tanks on the 4th or 5th
 
Luckily, i sent rai a pm about this last time, hopefully others can find proof, but think people would not keep a record of this. If it’s several people already seeing an issue, hopefully wg can help them

Though the post says send a CS ticket Rai did say in Thursdays stream to PM her if your name is not on the list. So, not sure which to do & thus am doing both myself.

SPP


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XMAN530 #16 Posted 15 January 2020 - 02:40 AM

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Think I did as in game goods ticket, not sure or if even correct

 

i responded to her response from this pm from back then

 

sorry tried to pull last 2 post in and failed



SteampunkPagan #17 Posted 15 January 2020 - 02:41 AM

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View PostXMAN530, on 14 January 2020 - 09:40 PM, said:

Think I did as in game goods ticket, not sure or if even correct

 

i responded to her response from this pm from back then

Same here under in-game goods.

SPP


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RaiBOT01 #18 Posted 15 January 2020 - 02:51 AM

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Please follow the information.

 

if you are not on the list, send a ticket to CS.  You don’t need to know the precise time of when you got the last tier X tank.  Frankly, I don’t know where that came from so please let’s not spread false information.

If I ask for players to send a ticket to CS, it is because I have a system in place in which they will check the player’s account and then notify me on our end.

You must play in all 59 tier X tanks at least 1 battle.  That’s always being the norm.

 

Read the post.  And follow the instructions.  Simple.  

 

 

 

 


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XMAN530 #19 Posted 15 January 2020 - 03:24 AM

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View PostRaiBOT01, on 15 January 2020 - 02:51 AM, said:

Please follow the information.

 

if you are not on the list, send a ticket to CS.  You don’t need to know the precise time of when you got the last tier X tank.  Frankly, I don’t know where that came from so please let’s not spread false information.

If I ask for players to send a ticket to CS, it is because I have a system in place in which they will check the player’s account and then notify me on our end.

You must play in all 59 tier X tanks at least 1 battle.  That’s always being the norm.

 

Read the post.  And follow the instructions.  Simple.  

 

 

 

 


Thanks for the help.

 

On a side note, which is the preferred tank of everyone.

I know they have updated the ban list since original posting, so just want some thoughts.

May go with the Shashka, not sure

 

Also I guess my 5 years of lurking are over and have my first posts in.



Gallant Prime #20 Posted 15 January 2020 - 03:29 AM

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View PostRaiBOT01, on 14 January 2020 - 08:51 PM, said:

Please follow the information.

 

if you are not on the list, send a ticket to CS.  You don’t need to know the precise time of when you got the last tier X tank.  Frankly, I don’t know where that came from so please let’s not spread false information.

If I ask for players to send a ticket to CS, it is because I have a system in place in which they will check the player’s account and then notify me on our end.

You must play in all 59 tier X tanks at least 1 battle.  That’s always being the norm.

 

Read the post.  And follow the instructions.  Simple.  

 

 

 

 

 

So we need to know when we purchased the last tank--not necessarily played, correct? 

 

And if we don't know which tank might have been our last purchase because we might have bought several at once? 

 

And if we don't know the exact timeframe but only a general couple few months, say July through September?


 





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