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What about support team?


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4 replies to this topic

R0B1N PL #1 Posted 24 January 2020 - 09:13 AM

    Sergeant

  • Players
  • 39272 battles
  • 169
  • [-HB-]
  • Member since:
    08-15-2014
Is anyone working there? My ticket is week old and still waiting...

MaxChaos24 #2 Posted 24 January 2020 - 11:25 AM

    Gameplay Expert

  • Administrator
  • 13509 battles
  • 21,459
  • [WGW]
  • Member since:
    09-15-2013

View PostR0B1N PL, on 24 January 2020 - 04:13 AM, said:

Is anyone working there? My ticket is week old and still waiting...

 

I'll ask to get a status update for your ticket. Sorry for the inconvenience. :honoring:

Hawk 206 #3 Posted 24 January 2020 - 02:08 PM

    First lieutenant

  • Players
  • 31665 battles
  • 747
  • [GOAT]
  • Member since:
    07-24-2014
Good luck with that one. I got that same response about a year ago. Still no word on my ticket

MaxChaos24 #4 Posted 24 January 2020 - 02:19 PM

    Gameplay Expert

  • Administrator
  • 13509 battles
  • 21,459
  • [WGW]
  • Member since:
    09-15-2013

View PostHawk 206, on 24 January 2020 - 09:08 AM, said:

Good luck with that one. I got that same response about a year ago. Still no word on my ticket

 

I took a look into this and see all tickets were answered and resolved the same or following day they were received. If you have a specific one that I didn't see, please do send me a PM with the information so I can have it looked into. Thanks! :honoring:

DnglinDrgnBallZ #5 Posted 24 January 2020 - 03:23 PM

    Private

  • Players
  • 12970 battles
  • 9
  • [METIN]
  • Member since:
    11-16-2017
Just be ready for the support staff to continually ask for the same information already provided 5 times.




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