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GOLD Being Taken instead of Flag Vouchers


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ASSASSIN XV1 #1 Posted 26 March 2020 - 08:06 PM

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About 30 minutes ago I added a Flag to the Aquila Hawk 30. I have 40+ Flag Vouchers in my account. Upon creating the Custom Flag, I received the Prompt which stated a Free Flag Voucher would be used. I completed the transaction. A few minutes later, when going to the LOG to check past game results, I saw the GOLD Deduction for the Flag. I have already submitted a Support Ticket, as GOLD should not be used when there are 40+ Flag Vouchers in the account.

MaxChaos24 #2 Posted 26 March 2020 - 08:13 PM

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View PostASSASSIN XV1, on 26 March 2020 - 04:06 PM, said:

About 30 minutes ago I added a Flag to the Aquila Hawk 30. I have 40+ Flag Vouchers in my account. Upon creating the Custom Flag, I received the Prompt which stated a Free Flag Voucher would be used. I completed the transaction. A few minutes later, when going to the LOG to check past game results, I saw the GOLD Deduction for the Flag. I have already submitted a Support Ticket, as GOLD should not be used when there are 40+ Flag Vouchers in the account.

 

Hello, the vouchers are being used and Gold is not being taken. It's a known issue that your log is saying Gold is used when a voucher is used. :honoring:

ASSASSIN XV1 #3 Posted 26 March 2020 - 08:23 PM

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THANK YOU for the update! Sorry that I missed seeing where it was a known issue... I did check quickly in this section but obviously missed it. Best Regards & Thank You Again for the prompt reply!

 

:honoring:MaxChaos24


Edited by ASSASSIN XV1, 26 March 2020 - 08:26 PM.





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