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Xbox Live Message : World of Tanks Summerslam Promotion - Random


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HydraDave-x #1 Posted 02 August 2020 - 02:33 AM

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I filled out a WOT support ticket.  They replied it was a microsoft promotion and to check with them for further details.

 

so i spoke at length with xbox support.   this is what they responded with regarding the promotion:

 

Them:   I was checking here and yes and it looks like it is an offer for some customers. Not everyone was elegible  for this

 

Me:  my understanding is that if you played on 360 you got the offer and i definitely did

 

Them:  Unfortunately no it is randomly sent. I was told that some customers are not happy about this and it is understandable since everyone was not elegible for this offer. If you get this in your mailbox or get an email on your Microsoft account we might be able to escalate it

 

I then asked if there was anything written down that explained the offer / randomness and they did not provide anything.

=(

 

 



Tempest fox3-x #2 Posted 02 August 2020 - 02:36 AM

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If you're referring to the Hellcat 105 and the gold. That's a completely separate thing to the 360 EOL stuff. Playing on 360 has nothing to do with it.

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Tornado F7-x #3 Posted 02 August 2020 - 02:49 AM

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Something tells me the OP already got the EOL bundle.

 

I didn't.



HydraDave-x #4 Posted 02 August 2020 - 02:50 AM

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i was referring to the Hellcat 105 and the gold.  I thought that was related to playing on 360.   I understand it's not the same giveaway when 360 users first logged in to help encourage them to migrate; i thought the Hellcat 105 promotion was their way to reconcile those who didn't get the migration promotion. (after all the forum commentary)

 

 



HydraDave-x #5 Posted 02 August 2020 - 02:51 AM

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I did not get the EOL bundle, i moved to Xbox one quite some time ago. which is why I thought I would be eligible for the Hellcat 105 promotion.

 

 



Gigab0mb-x #6 Posted 02 August 2020 - 03:04 AM

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View PostHydraDave-x, on 01 August 2020 - 06:33 PM, said:

I filled out a WOT support ticket.  They replied it was a microsoft promotion and to check with them for further details.

 

so i spoke at length with xbox support.   this is what they responded with regarding the promotion:

 

Them:   I was checking here and yes and it looks like it is an offer for some customers. Not everyone was elegible  for this

 

Me:  my understanding is that if you played on 360 you got the offer and i definitely did

 

Them:  Unfortunately no it is randomly sent. I was told that some customers are not happy about this and it is understandable since everyone was not elegible for this offer. If you get this in your mailbox or get an email on your Microsoft account we might be able to escalate it

 

I then asked if there was anything written down that explained the offer / randomness and they did not provide anything.

=(

 

 

 

why on earth would you bother xbox about it.



PrezBillClinton-x #7 Posted 02 August 2020 - 03:10 AM

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View PostGigab0mb-x, on 01 August 2020 - 10:04 PM, said:

 

why on earth would you bother xbox about it.

 

it's an xbox promotion, not wargamings. 

If you don't know, ask someone who does.

 


RAGNAR0K N ROLL-x #8 Posted 02 August 2020 - 03:27 AM

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View PostPrezBillClinton-x, on 01 August 2020 - 09:10 PM, said:

 

it's an xbox promotion, not wargamings. 

 

This. Other than being related to WoT the bundle has zero involvement from WG

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Tornado F7-x #9 Posted 02 August 2020 - 03:37 AM

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View PostHydraDave-x, on 02 August 2020 - 02:51 AM, said:

I did not get the EOL bundle, i moved to Xbox one quite some time ago. which is why I thought I would be eligible for the Hellcat 105 promotion.

 

 

 

Ah, I was going by the "Hydra". That's the EOL tank that most interests me.

 

As for the Hellcat 105, many of us sacrificed time last summer earning it already. A different tank would have made more sense.



MaxMiner11-x #10 Posted 02 August 2020 - 04:21 AM

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Thanks for finding this out. Random? I won't worry about it any more.

amanwiththree-x #11 Posted 02 August 2020 - 08:36 AM

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View PostRAGNAR0K N ROLL-x, on 02 August 2020 - 03:27 AM, said:

 

This. Other than being related to WoT the bundle has zero involvement from WG

 

Doesn't matter, the perception across all media about this latest debacle is that WG are responsible.

Any company with the slightest of skills in communication should have stepped in and said something, anything.

By ignoring people it gives the impression that the players and community are held in such utter contempt, that is no way to treat "customers".

 

What did you do the last time you walked into a store looking for assistance and the staff just ignored you?

 

I even reported one of my own posts as abusive just too see if anybody CBA'd to answer.

 

Stop defending WG for this, 72hours have passed since this came to their attention, empires have fallen in less time.

 

We'd have more chance of getting answers from Prince Andrew than getting one from WG.


 

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MilitaryGoose05-x #12 Posted 02 August 2020 - 11:06 AM

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It's pretty clear WG have abandoned these forums, Max still posts a few times on specific issues. But other than that the community managers have obviously been let go. So yeah, I doubt WG have many staff even monitoring what's done and said here anymore.

 

I expect management made a decision that because the players on the forums were overwhelmingly negative about the direction the game has been going in, they'd just ignore the players and focus on the people who still pay real money to play. The marketing people will after all have concluded that the feedback from the players makes the game look bad, so just ignore the feedback.

 

It's a great shame, because these forums are packed with the most passionate fans of the game, and if WG listened to us and responded, the game would be in a much much healthier state than it currently is.



M4ntiX-x #13 Posted 02 August 2020 - 11:16 AM

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Someone said it was WG testing a push message system on Xbox Live. If that's the case, it wouldn't happen without collaboration with MS. However, some response from WG would be welcomed considering how many players got shafted and didn't receive anything. At the end of the day it's WG's game, so ultimately their responsibility to keep the playerbase informed.


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RAGNAR0K N ROLL-x #14 Posted 02 August 2020 - 12:25 PM

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I’d really like to give my sons code out to someone who didn’t get the Hellcat 105 and most people I’ve already asked seem to have won it last year. FYI you can’t claim the code twice on your own account. 

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HydraDave-x #15 Posted 02 August 2020 - 01:02 PM

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Ill take it :):)

 

i do not have the tank 



PrezBillClinton-x #16 Posted 02 August 2020 - 01:18 PM

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View PostRAGNAR0K N ROLL-x, on 02 August 2020 - 07:25 AM, said:

I’d really like to give my sons code out to someone who didn’t get the Hellcat 105 and most people I’ve already asked seem to have won it last year. FYI you can’t claim the code twice on your own account. 

Seriously a very nice gesture.


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DressyMetal65-x #17 Posted 02 August 2020 - 01:44 PM

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View PostRAGNAR0K N ROLL-x, on 02 August 2020 - 12:25 PM, said:

I’d really like to give my sons code out to someone who didn’t get the Hellcat 105 and most people I’ve already asked seem to have won it last year. FYI you can’t claim the code twice on your own account. 

 

Oh wow, that's really generous of you.

 

And that tank sounds like just what I need, since my tier 3 and 4 tanks aren't making a dent in the damage-related challenges.

 

I haven't received the email, probably because I'm too new.

 

So, me please!!! Lol.

 

 

Seriously.






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