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[VERIFIED]Silver not being given upon selling Tech Tree Tanks


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xKB1504x-x #1 Posted 23 December 2020 - 01:01 PM

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Hi! 

 

Found an issue across both my little sisters and brothers accounts when they've been selling Tech Tree Tanks that have equipment on them. The game is saying they're being given over a million for the selling the tank, but doesn't give the stated amount of silver. Tickets have gone in for both accounts (poppy1606-x and aKtiv x kB-x) about this issue also.

 

I cant see this being reported by anyone else yet, and figured this needed reporting as silver is important to the game

 

Many Thanks 



SkillfulTurtl3-x #2 Posted 24 December 2020 - 04:15 PM

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Same here, I have been selling 5 tanks a day. On the final "Hold to Sell" it gives you a silver figure (approx 1.5m for the Nashorn I just sold with equipment) and then when it adds the Silver to your total it adds a smaller figure (just under 1m in my example)

TacticalQuandry-x #3 Posted 24 December 2020 - 07:18 PM

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Is it possible that the stated sale amount includes any equipment at "full price" where it now only gives back 50% of the equipment price upon selling since the 6.0 update?

I'm just guessing as i haven't checked the numbers.



SkillfulTurtl3-x #4 Posted 26 December 2020 - 04:43 PM

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View PostTacticalQuandry-x, on 24 December 2020 - 07:18 PM, said:

Is it possible that the stated sale amount includes any equipment at "full price" where it now only gives back 50% of the equipment price upon selling since the 6.0 update?

I'm just guessing as i haven't checked the numbers.

 

I had thought this might be the case, but I sold a tank yesterday and got more back than it showed......  so I have no idea what they have done.

When I sell my 5 tanks tomorrow I will keep an accurate note for each one to see if that helps explain it



SkillfulTurtl3-x #5 Posted 27 December 2020 - 11:11 AM

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Ok, sold 5 tanks today and recorded the silver figures. It does seem to be linked to equipment.

I sold 2 tanks without equipment (except the Enhanced Target Info) and all the figures for silver added up, and I got what was shown in the log and on screen.

 

The 3 I sold with equipment all had Advanced Optics, Advanced Concealment, Improved Ventilation, and Enhanced Target Info.

For these 3 I received the figures that popped up briefly in the garage after the sale, and not the amount shown  on the sale screen or in the log.

Rather oddly the lowest Tier cheapest tank had the greatest difference of 100,000 silver, and the highest Tier tank had a difference of 26,750

Details Below

 

Skoda T-50

Silver before sale 280,016,313 

On Sale Screen (& in log) 2,754,850

On Garage pop up (amount received) 2,728,100

Silver after sale 282,744,413

 

IKV 90 B

Silver before sale 282,744,413 

On Sale Screen (& in log) 1,439,650

On Garage pop up (amount received) 1,407,850

Silver after sale 284,152,263

 

Smoothman

Silver before sale 285,376,263 

On Sale Screen (& in log) 990,000

On Garage pop up (amount received) 890,000

Silver after sale 286,266,263

 

For some players the silver differences might be material, but if I start playing regularly again I think I might just about have enough.

 



ScarecrowES-x #6 Posted 28 December 2020 - 03:25 AM

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I just had this happen to me.

 

Just unlocked the P.43 Bis so I sold my P.43 for silver.  Amount I was supposed to receive was 911,625.  Game log says I received this amount.  Actual amount received is unknown, but significantly less than 912k, if any at all.  I was sitting somewhere around 1mil credits before my last match... unsure of the exact amount.  Finished the match and received 100k credit from the season plus income from the match.  After selling the tank I have 1,181,678.  This amount is about what I had expected to see in my account prior to selling the tank.  I remember thinking I had enough to pay for the P.43 Bis outright but that I wouldn't have enough credits to equip it.  If the amount went up after selling the P.43 at all, it certainly was not a 912k increase.  Sent a ticket.

 

Consequently, the purchase price for a P.43 is 375,000, and I had no equipment on the tank.  I'm not sure I should have ever received 912k credits back from the tank... unless it still costs credits to unlock modules?


Edited by ScarecrowES-x, 28 December 2020 - 03:27 AM.


baalsagaath-p #7 Posted 28 December 2020 - 09:12 AM

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Edit:  my post completely irrelevant by other answers already made (should have refreshed before answering^^)

WalterSobchak80-x #8 Posted 29 December 2020 - 03:54 PM

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I have sold two tech tree tanks with equipment on them.  There is a prompt that indicated the equipment would be sold with the tank and stated the amount of silver I would receive. When I sold the tank I received less silver than the stated amount. It doesn’t appear that we are receiving the silver for the equipment still on the tank. I would have sold it separately if the prompt didn’t indicate that I would receive the silver for it.

 

I would also note that it is very easy to mistakenly sell equipment. There is no prompt that indicates you are selling equipment when you have mistakenly highlighted an equipment slot with something in it already.  Also, if you mistakenly sell the targeting computer you receive 0 silver and it cost $490,000 to reinstall.  If you have to pay to reinstall you should receive the discounted silver price when you sell it. 



IBROX 04-x #9 Posted 29 December 2020 - 04:12 PM

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Seems WG have a dastardly plain to get players to use more silver or deplete players silver reserves. The sliver economy is screwed up in 6.0. 

Success is the ability to go from one failure to another with no loss of enthusiasm

 

 

 


SkillfulTurtl3-x #10 Posted 29 December 2020 - 08:33 PM

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View PostWalterSobchak80-x, on 29 December 2020 - 03:54 PM, said:

I have sold two tech tree tanks with equipment on them.  There is a prompt that indicated the equipment would be sold with the tank and stated the amount of silver I would receive. When I sold the tank I received less silver than the stated amount. It doesn’t appear that we are receiving the silver for the equipment still on the tank. I would have sold it separately if the prompt didn’t indicate that I would receive the silver for it.

 

I would also note that it is very easy to mistakenly sell equipment. There is no prompt that indicates you are selling equipment when you have mistakenly highlighted an equipment slot with something in it already.  Also, if you mistakenly sell the targeting computer you receive 0 silver and it cost $490,000 to reinstall.  If you have to pay to reinstall you should receive the discounted silver price when you sell it. 

 

There is a similar thread about 15 below yours in which I put put some sale examples... 

[INVESTIGATING]Silver not being given upon selling Tech Tree Tanks



ScarecrowES-x #11 Posted 01 January 2021 - 09:15 PM

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Update on my ticket to WG...

 

Received a response from WG player support to my ticket stating I did not receive 912k credits for selling my P.43 tank, despite the game log stating I should have.  Player support responds with "You received 187,500 credits when you sold the P.43.  Hope this helps."

 

Ummm, no, it doesn't help.  If I received 187k credits, and I should have received 912k credits, then I was given 725k credits less than I was supposed to.  They're not even trying here  Just doing quick calculations, based on the Gold and Silver economy in the WoT store, 725k silver is about $7-8 worth of credits.

 

Update on my update.  WG Player Support is now blaming ME, saying the problem is not with their game, and that the issue is with the UI on MY end.  The UI "on my end?"  


Edited by ScarecrowES-x, 01 January 2021 - 11:28 PM.


BiBiWaAm51-x #12 Posted 12 January 2021 - 12:54 PM

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I just sold my jagdtiger full
Equiped full
Gale tell me more than 4.2 millions credits
I earn 2.7 millions at the sell.

This is really boring. Same problem on 50tp

It so 4.2 - 2.7 equal 1.5 million

Multiplie by 2 and you have what I've bee stolen by wg in two tank sells

Where is my money!

BiBiWaAm51-x #13 Posted 12 January 2021 - 01:02 PM

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Ticket sent but like the 50tp I will receive a robotic answer

Look at this
https://gamerdvr.com...video/121969021

BiBiWaAm51-x #14 Posted 12 January 2021 - 01:26 PM

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"
RÉSOLU
Bonjour Commandant,

Merci d'avoir contacté le Support des joueurs de Wargaming. Comme expliqué dans votre précédent ticket :

"Concernant le souci, notre équipe de développement est au courant de la situation et travaille dessus. Pour l'instant je n'ai pas de date précise et je ne peux que vous demander de patienter jusque-là.
Known Issues"

S'il y aura une compensation mise en place, elle sera transmise directement aux joueurs affectés par les développeurs.

J'espère que ceci éclaircira la situation Commandant. Si vous avez d'autres questions, nous restons à votre disposition.

Je vous souhaite une bonne journée et bonne chance sur le champ de bataille.

Cordialement "

Here is the answer I received

Really? What was wrote in the patch note? The amount of silver is fixed

Certainly not

You are clowns

MaxChaos24-x #15 Posted 12 January 2021 - 01:53 PM

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View PostBiBiWaAm51-x, on 12 January 2021 - 08:02 AM, said:

Ticket sent but like the 50tp I will receive a robotic answer

Look at this
https://gamerdvr.com...video/121969021

 

Thanks, we'll take a look at why the display is still showing the wrong amount. You are receiving the correct amount of Silver. 

Click to send in a Support Ticket!

 

 


BiBiWaAm51-x #16 Posted 12 January 2021 - 02:04 PM

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2700000 is the good amount for a t9 fully equiped and full pack? Really?

Dialga88-x #17 Posted 12 January 2021 - 03:24 PM

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View PostBiBiWaAm51-x, on 12 January 2021 - 02:04 PM, said:

2700000 is the good amount for a t9 fully equiped and full pack? Really?

 

50% Cut from the Full Cost (Gold Amount * 200)
then possibly 50% Cut from Equipment (Equipment Silver Cost / 2)

 



BiBiWaAm51-x #18 Posted 12 January 2021 - 03:54 PM

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So 3500000 to buy it origin, all the upgrades and all the equipment, only 2700000 now? Why 4200000 in store when you sell?

You will decidedly loose all your player with an economic system as it is now

Morrn-x #19 Posted 12 January 2021 - 03:57 PM

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Happened to me too this weekend.  RUDY medium tank.  Game said I would get over 3,000,000+ for it, but when I sold it, it only gave me 2,000,000+ for it.  Even the log said I got 3,000,000+ for it while the UI in the top right corner said I only got 2,000,000+ added to my silver bank.  I entered a support ticket too.

MarcusCrivelius-p #20 Posted 12 January 2021 - 05:37 PM

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@maxchaos I sold my tank (SU-100) ONLY BECAUSE the game said i would get 1000000 silver, soldnit and the log said I got 1000000 silver bit my silver only increased 300000. I would NOT have sold the tank if i would have known I would only get 300k fornit. Ticket filed - NOT holding my breath...




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